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Conference Operations Manager
4 weeks ago
Job Summary:
Gartner is seeking a highly skilled Conference Operations Manager to join our team. As a key member of our conference operations team, you will be responsible for the development, management, and execution of various conference elements relating to logistics, including overall conference management and VIP client experiences.
Key Responsibilities:
- Oversee all pieces of the conference planning process, ensuring flawless delivery and superior attendee experiences across the portfolio of conferences.
- Manage operational delivery of all logistics elements across complex in-person conferences and VIP client experiences for Gartner's premium clients, prospects, and internal business units.
- Develop and lead the team to adhere to timelines and templates, ensuring effective project management.
- Manage conference budgets, including direct responsibility for all costs associated with logistics delivery, as well as overall ownership for the conference budget.
- Lead on cost negotiations, proposals, contracting, and terms and conditions for suppliers.
- Collaborate across Conference Production cross-functional teams to ensure seamless delivery of first-class events and experiences.
- Attend conferences as the onsite lead for in-person delivery, managing the production schedule, conference staff, and liaising with agency partners and vendors.
- Build and maintain good relationships with key conference partners and team members, both internal and external.
- Constantly evaluate the experience, feedback, and results, implementing changes accordingly.
Requirements:
- 5+ years of event management experience, with proven operational skills, including production schedules, budget management, and event staffing.
- Project management and end-to-end event management experience on detailed programs with multiple variables and dependencies.
- Proven experience in managing agency and vendor partners, as well as delivering to senior clients.
- Proven people management experience, with strong interpersonal and relationship-building skills.
- Strong financial management skills, with the ability to manage conference budgets and negotiate with suppliers.
- Excellent written and oral communication skills, with the ability to present to senior-level professionals.
- Ability to thrive in high-pressure situations and adapt to changing priorities.
What We Offer:
Gartner is committed to providing a supportive and inclusive work environment, with opportunities for growth and development. We offer a competitive salary, comprehensive benefits package, and a range of perks and rewards.
Equal Employment Opportunity:
Gartner is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
