Service Desk Administrator

19 hours ago


Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full time
Service Desk Administrator Job Description
KHR - Recruitment Specialists is a leading recruitment agency seeking a highly skilled Service Desk Administrator to join our team. As a key member of our organization, you will play a vital role in providing technical support to our staff and customers.

Key Responsibilities
* Respond to customer service requests via telephone, email, and trade counter
* Troubleshoot technical issues and provide solutions
* Develop relationships with customers and internal stakeholders
* Maintain accurate records in the CRM system

Requirements
* Customer service experience
* Technical troubleshooting skills
* Excellent communication and interpersonal skills
* Ability to work well under pressure
* Basic IT skills and ability to learn new systems

Estimated Salary: £24,000 - £27,000 per annum

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