Retail Sales and Operations Manager
6 days ago
Drive sales growth and customer satisfaction as an Assistant Store Manager in our Trafford Shopping Centre store. Lead the sales team to exceed targets, deliver excellent customer service, and drive operational metrics.
We are seeking a highly commercial and analytical retail professional to join our team. As a key member of our leadership team, you will be responsible for influencing and exceeding sales targets, ensuring excellent customer service experience, and driving operational metrics.
The ideal candidate will have previous retail management experience, a proven ability to lead, inspire and motivate others to achieve high standards, coaching and leadership skills, and strong relationship building skills.
- Influencing and exceeding sales targets, maximising KPI goals
- Ensuring excellent customer service experience and driving operational metrics
- Leading and working alongside the sales team to identify and exceed sales opportunities
- Building lasting relationships and connections with customers
- Managing customer appointments and feedback with the Store Manager
Award-winning Charles Tyrwhitt is a leader in men's dress shirts and tailoring. We pride ourselves on our commitment to customer service, innovation, and sustainability.
Salary: £45,000 - £55,000 per annum (dependent on experience)
Benefits include a competitive salary, quarterly bonus scheme, uniform allowance, and entrepreneurial environment. You'll also have access to staff discount, cycle to work scheme, relocation packages, and professional development through the Tyrwhitt Academy.
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