Retail Sales and Operations Manager

4 weeks ago


Manchester, United Kingdom TFG London Full time

About TFG London

We are a renowned retailer dedicated to delivering exceptional customer experiences since 1981. Our commitment to elegance, sophistication, and versatility has made us a leading brand in the industry.

In our Manchester flagship store, we seek a skilled Retail Sales and Operations Manager to lead our team in achieving commercial excellence and providing unparalleled customer service.

The Role

  • You will play a pivotal role in driving sales growth, improving operational efficiency, and fostering a positive work environment.
  • With strong leadership skills, you will motivate and develop your team members to achieve their full potential.
  • You will be responsible for maintaining high standards of customer service, ensuring that every interaction is personalized and memorable.
  • By analyzing sales data and market trends, you will identify opportunities for improvement and implement strategies to drive business success.

Requirements

  • A strong background in retail sales and operations, with experience in managing teams and driving results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
  • A passion for delivering exceptional customer experiences and a commitment to ongoing learning and development.

What We Offer

  • A competitive salary range of £40,000 - £55,000 per annum, depending on experience.
  • A generous clothing allowance to help you look your best at all times.
  • 70% staff discount on our products, because we want you to enjoy the benefits of being part of the TFG London family.
  • Up to 34 days' holiday entitlement, so you can take time off when you need it most.
  • Financial and wellbeing support to help you manage your personal and professional life.
  • Enhanced maternity package, because we value our employees' well-being and career aspirations.
  • Virtual GP service, available 24/7 to provide you with peace of mind and convenience.

About You

We are seeking a motivated and results-driven individual who shares our values and is passionate about delivering exceptional customer experiences. If you have a strong background in retail sales and operations, excellent communication skills, and a commitment to ongoing learning and development, we would love to hear from you.



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