Senior Retail Operations Manager
4 weeks ago
About Us
">Le Labo, a pioneering perfumery brand, is seeking an exceptional Senior Retail Operations Manager to spearhead the success of our stores. As Assistant Manager, you will play a pivotal role in driving sales, customer service, and operational targets while bringing our unique store experience to life through event creation and execution.
">Compensation and Benefits
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- Competitive industry salary: £35,000 - £40,000 per annum">
- Commission scheme eligibility">
- Annual Leave & Family Leave">
- Product discount/Staff Product Concession monthly credit spend allowance">
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)">
- Benefits platform with exclusive discounts and offers">
- Work Life Connections – Employee Assistance Programme">
- Extensive Training & development offering">
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Key Responsibilities
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- To lead, coach, and develop a team to achieve sales and customer service targets">
- Experience setting sales and customer service targets, sales analysis, and staff scheduling">
- Previous retail operations experience including inventory and facilities management and cash reconciliation">
- To create and execute in-store events that drive sales and customer engagement">
- Flexible availability across days/hours, with a focus on work-life balance">
- A proficient skill level using Microsoft Office applications">
- Proof of right to live and work in the country">
Requirements
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- Proven retail management/assistant retail management experience preferably within Beauty or a fast-paced retail environment">
- Results-driven and able to work under pressure">
- Excellent communication and interpersonal skills">
We Are Looking For
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- A highly motivated and results-driven individual with a passion for retail operations">
- An excellent communicator with strong leadership skills">
- Able to work independently and as part of a team">
- A team player who is flexible and adaptable">
- Strong analytical and problem-solving skills">
- Able to maintain confidentiality and handle sensitive information">
What We Offer
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- A competitive salary and benefits package">
- Ongoing training and development opportunities">
- The chance to be part of a dynamic and innovative company">
- A collaborative and supportive work environment">
- The opportunity to make a real difference in people's lives">
- Access to exclusive benefits and discounts">
- A fun and inclusive company culture">
About Us
">At Le Labo, we are passionate about creating unique and memorable experiences for our customers. Our stores are designed as an entertainment park for the nose, where people can take the time to smell and touch raw ingredients to trigger their emotions. As Senior Retail Operations Manager, you will play a key role in bringing this experience to life through event creation and execution.
">We believe that everyone deserves to feel seen, heard, and valued. That's why we're committed to creating a workplace that reflects these values and provides equal opportunities for all employees. If you're passionate about retail operations and want to be part of a dynamic and innovative company, apply now
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