Technical Help Desk Professional
17 hours ago
This Technical Help Desk Professional role involves providing technical support to customers through various channels, including phone, email, and remote access. The ideal candidate will have strong analytical skills, the ability to work under pressure, and excellent communication skills.
You will be responsible for diagnosing and resolving technical issues related to hardware, software, and network infrastructure. Additionally, you will assist with administrative tasks such as creating extensions, call groups, and voicemail changes.
As part of this role, you will contribute to maintaining accurate case records using our IT Helpdesk system. We offer a competitive salary package, with a base salary of £28,000 - £32,000 per annum, plus benefits.
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Technical Help Desk Professional
24 hours ago
Norwich, Norfolk, United Kingdom Center for Regional Energy Management Full timeThe RoleWe're seeking an accomplished Technical Help Desk Professional to join our team as a 1st Line IT Support Technician. This dynamic role involves delivering exceptional customer service, leveraging technical expertise to resolve complex issues, and contributing to a collaborative environment. If you're passionate about technology and possess excellent...
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Help Desk Technician
1 week ago
Norwich, Norfolk, United Kingdom Senitor Associates Full time £28,000 - £33,000IT Technical SpecialistWe are currently looking for an accomplished IT Technical Specialist to assume the role of 2nd Line Technician within our Norwich-based team.This exciting opportunity allows experienced IT professionals to enhance their technical skills, advance their careers, and become integral members of our vibrant MSP.Main Objectives: Efficiently...
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Help Desk Expert
4 weeks ago
Norwich, Norfolk, United Kingdom Acora Full timeWe are Acora, dedicated to unleashing the potential of people through amazing IT experiences.Weve been on a mission to improve end user satisfaction since our inception over 25 years ago. Our team is comprised of experts in premium experience-led IT services, constantly challenging old assumptions and demonstrating better ways to do things.Ahead of the...
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Technical Help Desk Expert
3 weeks ago
Norwich, Norfolk, United Kingdom Acora Full timeCareer Opportunities at AcoraWe offer a range of market-leading managed services, Microsoft-centric business software, and cloud solutions to organisations seeking to elevate their technology capabilities.In response to evolving customer needs, we've strengthened our cyber security offerings to ensure the highest level of protection.As a 2nd Line Support...
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Help Desk Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom CV-Library Full timeJob Description:IT Support Specialist needed to provide expert technical assistance to our customers in the UK. This role involves troubleshooting complex IT issues while maintaining high standards of communication and problem-solving.Key Responsibilities:Quickly diagnose and resolve IT issues across various technologies within agreed service...
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Senior Technical Support Professional
2 weeks ago
Norwich, Norfolk, United Kingdom CV Library Full timeKey ResponsibilitiesAs a Senior Technical Support Professional, you will be responsible for planning and delivering a range of projects, including installing software on PCs, Macs, tablets, and phones.You will also need to demonstrate strong networking skills and have experience working in a Service Desk environment.The salary for this role is up to £40,000...
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Help Desk Technician
2 weeks ago
Norwich, Norfolk, United Kingdom Senitor Associates Full timeAbout the CompanySenior Associates is a reputable managed service provider seeking a dedicated 2nd Line Technician to enhance their team's capabilities.The successful candidate will be responsible for managing client tickets, collaborating with colleagues to resolve issues, and contributing to internal projects.In exchange for your expertise, you can expect...
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Technical Help Desk Analyst
1 week ago
Norwich, Norfolk, United Kingdom Tec Partners Full timeTec Partners is looking for a skilled Network Troubleshooter to join our team. As a Network Troubleshooter, you will be responsible for identifying and resolving network-related issues in a timely and efficient manner.You will work closely with clients to understand their network requirements and provide solutions that meet their needs. This role requires a...
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Technical Help Desk Associate
3 weeks ago
Norwich, Norfolk, United Kingdom Acora Full timeAbout the RoleWe're looking for a highly skilled 1st Line Support Technician to join our team. As a key member of our support function, you'll play a critical role in delivering exceptional customer experiences. Our ideal candidate will have a strong background in IT, excellent communication skills, and a passion for problem-solving. If you're motivated,...
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Service Desk Technician
1 week ago
Norwich, Norfolk, United Kingdom Norwich City Council Full timeNorwich City Council is seeking a skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be the primary point of contact for all IT-related issues, providing timely and effective support to ensure minimal disruption to our services.Responsibilities:Issue Resolution: Troubleshoot and resolve technical issues promptly, using...
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Technical Service Desk Analyst
3 weeks ago
Norwich, Norfolk, United Kingdom CV-Library Full timeJob DescriptionCV-Library is seeking a skilled Service Desk Analyst to join their team. The successful candidate will be responsible for providing first-line support to external business users, analysing and resolving user problems.The main responsibilities of this role include:Administrative support to back-office systems and bespoke software.Maintaining...
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Technical Training Professional
3 weeks ago
Norwich, Norfolk, United Kingdom Rise Technical Recruitment Limited Full timeJob DescriptionWe are looking for a technical training professional who can train and mentor level 1 and 2 apprentices undergoing the maintenance engineering apprenticeship.The ideal candidate will have a maintenance engineering background in a manufacturing environment and hold either NVQ level 3 or equivalent qualification.Key responsibilities include...
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Technical Sales Professional
3 weeks ago
Norwich, Norfolk, United Kingdom Rise Technical Recruitment Limited Full time £30,000 - £35,000Are you a motivated sales professional looking for a new challenge? Do you have experience selling CNC/3D Printers and a passion for working in a fast-paced, dynamic environment? If so, we want to hear from you! Rise Technical Recruitment Limited is seeking an experienced Sales Engineer to join their team in a home-based role, where you will be responsible...
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Technical Services Assistant
23 hours ago
Norwich, Norfolk, United Kingdom Atlasseo Full timeAtlas SEO is seeking a Technical Services Assistant to join our team.About the RoleThis role involves providing technical support to our team members, maintaining IT assets, and ensuring that all systems and applications are running smoothly and efficiently.Key ResponsibilitiesLog end-user issues and service fulfillment requests using the Jira Service Desk...
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Front Desk Officer
1 month ago
Norwich, Norfolk, United Kingdom United Parcel Service of America, Inc Full timeJob Title: Front Desk OfficerA rewarding culture and talented teams help you grow.Leading roles cultivate your skills and take you to the next level.Key Benefits:Competitive hourly wage: £11.44Company pension scheme availableDiscounts at major retailers and attractionsFull training providedOpportunities for career progressionResponsibilities:Field customer...
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Technical Project Manager Role
3 weeks ago
Norwich, Norfolk, United Kingdom CV Library Full timeJob Overview: CV Library is seeking a skilled Senior Network Engineer to join our team. As a Senior Network Engineer, you will be responsible for delivering IT projects and resolving technical issues remotely and on-site when required. You will work closely with our Service Desk team to provide excellent customer service and support.Key...
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Technical Operations Coordinator
1 week ago
Norwich, Norfolk, United Kingdom Atlas SEO Full timeAtlas SEO is a dynamic digital marketing agency that requires a Technical Operations Coordinator to maintain our IT infrastructure and systems. We're looking for an individual with excellent technical and hands-on working knowledge in Windows desktop operating systems, MacOS, and Linux.Key ResponsibilitiesProvide technical support to employees and maintain...
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Apprentice Clinical Support Professional
3 weeks ago
Norwich, Norfolk, United Kingdom Norfolk Community Health and Care NHS Trust Full timeJob DescriptionWe are seeking an experienced and skilled Administrative Healthcare Specialist to join our dynamic team as an Apprentice Ward Clerk in our brand-new Inpatient Therapy Unit.The successful candidate will be responsible for providing ongoing support to the Ward Clerks, ensuring that all administrative processes and tasks are undertaken...
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Senior Technical Advisor
3 weeks ago
Norwich, Norfolk, United Kingdom Tec Partners Full timeAbout the RoleTec Partners is seeking an experienced 3rd Line Support Technician to join our team.The ideal candidate will have a strong background in IT support and be able to resolve complex issues remotely or on-site.Key Responsibilities:Resolve a wide range of technical issues at 3rd Line level.Act as the escalation point for the Service Desk, providing...
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Technical Support Lead
3 weeks ago
Norwich, Norfolk, United Kingdom Tec Partners Full timeAbout Tec Partners:Tec Partners is a rapidly growing company that provides IT solutions to businesses across the UK.We are currently looking for an experienced 2nd/3rd Line Technician to join our team as an IT Infrastructure Support Specialist.The ideal candidate will have a strong background in IT support, excellent analytical skills, and the ability to...