Technical Help Desk Expert
3 weeks ago
We offer a range of market-leading managed services, Microsoft-centric business software, and cloud solutions to organisations seeking to elevate their technology capabilities.
In response to evolving customer needs, we've strengthened our cyber security offerings to ensure the highest level of protection.
As a 2nd Line Support Technician, you'll be the primary problem solver, addressing diverse customer IT support cases within our service level agreements.
You'll handle each challenge with efficiency and professionalism, whether it's over the phone, via remote assistance, or on-site at customer offices.
The position involves assisting colleagues across various technologies and serving as the escalation point for resolving complex issues.
Estimated Salary: £35,000 - £45,000 per annum
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Technical Help Desk Professional
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