Technical Project Manager Role
2 weeks ago
Key Responsibilities:
- Resolve a wide range of 3rd Line level tickets and deliver various projects.
- Plan, deliver, and lead specific IT projects, utilizing your technical expertise and leadership skills.
- Work in a Service Desk environment, providing excellent customer service and support.
- Utilize strong networking skills to troubleshoot and resolve technical issues.
- Maintain knowledge of Microsoft Office applications, including Teams, Word, Excel, PowerPoint, Outlook, and OneDrive.
- Install software and hardware on PCs, Macs, tablets, and mobile devices.
- Minimum 3-4 years of experience in Senior-level IT Support roles.
- Demonstrable experience in planning, delivering, and leading IT projects.
- Previous experience working in a Service Desk environment.
- Strong networking skills and knowledge of IT infrastructure.
- Familiarity with Microsoft Office applications and ability to install software and hardware.
- A valid UK driving license and access to a personal vehicle for work-related travel.
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