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Customer Service Operations Coordinator

3 weeks ago

Ipswich, Suffolk, United Kingdom Strive Supply Chain Services Ltd Full time

We are seeking an experienced Customer Service Operations Coordinator to join our team at Strive Supply Chain Services Ltd. This is a fantastic opportunity for a skilled professional to provide exceptional customer service and support to our clients.

About the Role

The successful candidate will work closely with our Admin & Customer Services Manager to ensure that all customer inquiries are handled efficiently and effectively. You will be responsible for resolving a wide range of customer services issues on the phone, via email or in person, using your excellent judgement, attention to detail, communication skills, and passion for delivering outstanding service.

Key Responsibilities
  • Handle and resolve customer inquiries and complaints in a timely and professional manner
  • Collaborate with internal teams to ensure seamless delivery of customer service
  • Provide administrative support to the Admin & Customer Services Manager as required
About Our Client

Our client is a leading FMCG distributor in the UK, operating from their site in Stowmarket, Suffolk. They are committed to delivering exceptional customer service and are looking for a skilled professional to join their team.

What We Offer

This is a Monday to Friday role with a salary of £25,740 + benefits. Our client offers a competitive salary and benefits package, as well as opportunities for career development and growth.