Customer Experience Coordinator

3 weeks ago


Ipswich, Suffolk, United Kingdom Chartwells Full time

We are seeking a Customer Experience Coordinator to join our team at Chartwells, working 38 hours per week on a full-time basis.

About the Role
  • Maintain a clean and welcoming environment for customers
  • Provide exceptional customer service, responding to requests and resolving issues promptly
  • Collaborate with housekeeping, restaurant, and banqueting staff to deliver seamless experiences
  • Manage reception duties, including booking theatre tickets and making restaurant reservations
  • Run errands and perform tasks as required by the team
  • Ensure customer safety by implementing effective signposting and communication strategies

With a competitive salary of £23,300 per annum and great benefits, this role offers an exciting opportunity to grow your career with Compass Group UK&I.

Company Overview

Chartwells is a leading provider of hospitality services, committed to fostering an inclusive culture where every individual can thrive. Our values include respect, integrity, and excellence, guiding our interactions with colleagues, customers, and the wider community.



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