Fire and Security Operations Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Service Administrator to join our team at Complete Security Recruitment. As a Service Administrator, you will play a vital role in ensuring the smooth operation of our fire alarm maintenance services.
About the Role:The successful candidate will be responsible for scheduling and coordinating maintenance and service jobs, managing the service calendar, and providing administrative support to ensure timely and professional service delivery.
Key Responsibilities:- Scheduling and Coordination:
- Plan and assign maintenance and service jobs to engineers, optimizing their schedules for efficiency.
- Respond to emergency call-outs and coordinate urgent service requests.
- Monitor and manage the service calendar to ensure deadlines and SLAs are met.
- Customer Service:
- Act as the first point of contact for clients, handling inquiries and service requests professionally.
- Keep clients informed of scheduled visits, changes, and updates.
- Address client concerns promptly and escalate issues when necessary.
- Administrative Support:
- Maintain accurate records of service visits, repairs, and client interactions in the CRM system.
- Prepare and distribute job sheets, quotes, and service reports.
- Manage inventory levels and order necessary parts or equipment for engineers.
- Compliance and Documentation:
- Ensure all documentation is compliant with UK fire safety regulations and company standards.
- Assist in preparing compliance reports and certificates for clients.
- Team Support:
- Liaise with engineers and management to resolve operational challenges.
- Provide input to improve processes and enhance service delivery.
Estimate Salary: £30,000 - £32,000 per annum based on experience.
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Fire Safety Operations Coordinator
3 weeks ago
Ipswich, Suffolk, United Kingdom Complete Security Recruitment Full timeAbout the RoleAs a Fire Safety Operations Coordinator, you will play a vital role in ensuring the seamless execution of our fire alarm maintenance services. Your responsibilities will include scheduling and coordinating service calls, managing the service calendar, and providing administrative support to guarantee timely and professional service delivery to...
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Fire Alarm Maintenance Coordinator
3 weeks ago
Ipswich, Suffolk, United Kingdom Complete Security Recruitment Full timeJob Title: Service AdministratorEstimated salary: up to £32,000 per annum.About the Role:We are seeking a skilled Scheduler and Service Administrator to join our team. As a key member of our fire alarm maintenance services, you will play a crucial role in ensuring seamless operations.Key Responsibilities:Scheduling and Coordination:Plan and assign...
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Maintenance Coordinator
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Fire Safety Service Coordinator
2 weeks ago
Ipswich, Suffolk, United Kingdom Complete Security Recruitment Full timeJob Title: Fire Safety Service CoordinatorAbout the Role:This position plays a pivotal role in ensuring the smooth operation of fire alarm maintenance services. The ideal candidate will manage scheduling, coordinate service calls, and provide administrative support to ensure timely and professional service delivery.Key Responsibilities:Scheduling and...
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Service Management Specialist
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Ipswich, Suffolk, United Kingdom Complete Security Recruitment Full timeAbout the CompanyComplete Security Recruitment is a leading provider of fire and security services, committed to delivering exceptional customer experiences through our dedicated teams and cutting-edge technologies.We are seeking a skilled Fire Safety Operations Coordinator to join our team, responsible for ensuring the smooth operation of our fire alarm...
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Alarm Maintenance Scheduler
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Ipswich, Suffolk, United Kingdom Complete Security Recruitment Full timeAbout the JobWe are seeking a highly skilled Fire Safety Operations Coordinator to join our team at Complete Security Recruitment. As a key member of our operations team, you will be responsible for ensuring the seamless execution of our fire alarm maintenance services, including scheduling and coordination, customer service, administrative support,...
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