Front Desk Coordinator

4 weeks ago


Didcot, Oxfordshire, United Kingdom Valerian Court Care Home Full time
Front Desk Coordinator (Bank) Role

At Valerian Court Care Home, we are seeking a skilled Front Desk Coordinator to join our team. As a key member of our administration team, you will be responsible for providing exceptional customer service to residents, visitors, and staff.

Key Responsibilities:

  • Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
  • Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
  • Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
  • Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
  • Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
  • Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.

Requirements:

  • Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
  • Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
  • Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
  • Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.

Benefits:

  • Zero hour contract
  • Onsite Parking
  • Paid DBS
  • Uniform Provided

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