Duty Manager

3 weeks ago

Didcot Oxfordshire, United Kingdom South and Vale District Council Full time €30,797
Duty Manager


Location: Cornerstone Arts Centre, Didcot
Salary and grade: £30,797 per year, Grade 4
Duration of role: Permanent
Hours per week : 37

Closing Date : 10/11/2024

About the role and what were looking for

This is an exciting opportunity for a customer focussed and enthusiastic front of house manager with strong communication, inter-personal and organisational skills to contribute towards the making this vibrant arts centre a key venue on the national stage.

When on duty for performances, classes, events or general building opening the duty manager, will be to be responsible for the full front of house operation of the arts centre, co-ordinating volunteers and operational staff and overseeing all contractors, performers and public to ensure the effective efficient and safe delivery of our services with the highest standards of customer care. Whilst on duty the post will be responsible for the building and its resources, to ensure the security and health and safety of the arts centre, its resources and users.
Cornerstone Arts Centre schedules its arts programme all year long. There is an expectation in this role to be available to work unsociable hours (evenings/weekends) and over the Christmas period, for which you will receive time off in lieu.

About you

Your essential skills, knowledge and experience

  • Experience of supervising staff.
  • Strong organisational skills
  • Excellent customer service skills
  • Aptitude for short and long term logistical planning and a keen eye for detail.
  • Strong verbal and written communication skills.
  • Great interpersonal and communication skills and strong people management skills

Your essential qualifications

  • 3 A levels or equivalent.
  • A degree would be desirable but is not essential.
  • First aid in the workplace is desirable

If you have the following experience or qualifications its a bonus

  • Enthusiasm and love for the arts
  • High level of interest in Cornerstone and its activities
  • Previous experience in buildings/facilities management
  • Previous experience in administering conference hires

The benefits we offer

  • A basic 25 days annual leave per annum, rising to 30 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year.
  • Flexible working and annualised hours a flexible approach to work that our employees love
  • Salary pay awards most jobs give scope for a pay increase after six months or thefollowing April (depending on your start date) and we also review salaries each April.
  • A generous career average pension scheme which includes life insurance of three times your salary
  • The opportunity to purchase a bike through Cyclescheme (cheaper than directly through a store) so that you can cycle to work
  • Various schemes to keep you healthy (reduced gym membership, free swims, free eye tests for DSE users and more)
  • We give you two days per year to volunteer within the local community.
  • A range of resources, support, and activities to help you maintain your wellbeing including a monthly wellbeing hour in addition to annualised hours (the ability to work flexibly as long as, over the course of the year, you complete your contracted hours) and annual leave.

We look forward to hearing from you.
You may also have experience in the following: Front of House Manager, Visitor Services Manager, Arts Centre Operations Supervisor, Customer Experience Supervisor, Event Operations Coordinator, Venue Operations Manager, Performance Venue Supervisor, Arts Centre Duty Coordinator, Guest Services Coordinator, Theatre Operations Manager, etc.

REF-217 605

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