Sales and Treatment Coordinator
7 months ago
Are you passionate about dental care and providing exceptional patient experiences? Do you have excellent communication skills, strong organizational abilities, and a desire to make a difference in people's lives? If so, we have an exciting opportunity for you to join our team as a Sales Treatment Coordinator.
**PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN SALES + CUSTOMER SERVICE**
About Us:
Didcot Dental Studio is is a luxurious private dental practice dedicated to delivering high-quality dental care and ensuring the well-being of our patients. We pride ourselves on our commitment to excellence, compassion, and professionalism. Our team of experienced dental professionals strives to create a comfortable and welcoming environment for our patients, providing them with personalized treatment plans tailored to their unique needs. You will be trained in being able to discuss complex dentistry cases ranging from full arch implant dentistry to smile makeovers with invisalign and composite bonding.
Job Responsibilities:
As a Sales Treatment Coordinator, you will play a vital role in our practice by acting as a liaison between our patients and the dental team. _Sales experience is necessary for this role_. Your primary responsibility will be to guide patients through their treatment journey, ensuring they receive the best care possible. Your key responsibilities will include:
1. Patient Consultation: Conducting thorough consultations with patients, discussing their dental concerns, and gathering relevant information. Working closely with the dentist in communicating treatments to the patient.
2. Financial Coordination: Providing patients with clear and accurate explanations of treatment costs, payment options, and helping them navigate financial arrangements.
3. Appointment Scheduling: Efficiently managing the appointment schedule to optimize productivity and ensure smooth patient flow, coordinating with the front desk and dental team as needed.
4. Patient Education: Educating patients about various dental procedures, treatment options, oral hygiene practices, and post-treatment care to enhance their understanding and promote oral health.
5. Relationship Building: Establishing strong patient relationships built on trust, empathy, and effective communication, addressing any concerns or questions they may have throughout their treatment journey.
- **Reminder: Experience in sales and customer service is necessary for this role. You do not need a backround in dentistry but sales and customer training is a must. We look forward to hearing from you.**_
Pay: £13.00-£17.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person
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