Business Support Specialist

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Royal London Full time

About the Role

We are seeking a highly skilled Business Support Consultant to join our award-winning team at Royal London. As a key member of our team, you will assist Advisers and Sales Consultants in all aspects of the Royal London Pension & Protection proposition, with the aim of increasing new business levels and reducing existing business costs.

Key Responsibilities

  • Assist in ensuring a smooth and efficient compliant sales process for the Adviser.
  • Develop and maintain intermediary and business relationships.
  • Assist in the promotion of sales campaigns.
  • Undertake consultative conversations regarding the Adviser's business and processes.
  • Proactively demonstrate third-party research tools, promote our online proposition, and assist in developing back-office software links to Advisers via MS Teams.

About You

  • Willingness to undertake financial service qualifications.
  • In-depth understanding of Royal London Pension & Protection proposition and good level of industry knowledge.
  • Sales experience not essential.
  • Experience within the Financial Services industry and understanding of legislation and regulations that govern the industry.
  • Experience of telephone-based work or supporting with sales activities previously.
  • Ability to plan & self-manage workload effectively.
  • Ability to work within a team, contributing to decisions and being a strong team player.

About Royal London

We're the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services. Our Spirit of Royal London values are Empowered, Trustworthy, Collaborate, and Achieve. We celebrate and value different backgrounds and cultures across Royal London, and our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.



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