Omni-channel Sales Team Lead

1 day ago


Cambridge, Cambridgeshire, United Kingdom Naylor's Equestrian Llp Full time

Naylor's Equestrian Llp is looking for a motivated and enthusiastic Omni-channel Sales Team Lead to join our store team. As an integral part of the in-store team, you will provide visual support and engage customers by creative product placement and utilising the latest fashion trends.

The ideal candidate will have a passion for sales and customer service, with experience in dealing with customer complaints and enquiries. They will be skilled in using IT systems, such as Microsoft Outlook, Word, and Excel, to manage sales data and reports. Excellent time management and organisational skills are essential for this role.

Responsibilities:
  • Provide visual support and engage customers by creative product placement and utilising the latest fashion trends
  • Deal with customer complaints and enquiries, providing the best possible outcome
  • Ensure the personal appearance of sales team is in line with company guidelines
  • Monitor staff service levels in order to maximise store sales

Salary: £20,000 - £26,000 per annum, depending on experience.



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