Oxford Contact Centre Head

2 weeks ago


Abingdon, Oxfordshire, United Kingdom CCA Recruitment Group Full time

**Job Overview**

CCA Recruitment Group is seeking an experienced Contact Centre Sales Manager to join our team in Oxford. The successful candidate will be responsible for leading the sales team to achieve high quality premium brand consumer experiences through telephone sales and retail experience teams.

About the Position

  • Lead and motivate a team of experienced advisors to achieve sales targets and provide excellent customer service.
  • Develop and implement sales strategies to drive performance and achieve business objectives.
  • Work closely with the Senior Management team to create new strategies, streamline processes and present solutions to internal stakeholders.

Requirements

  • Proven experience in a sales environment with a good understanding of sales processes and systems.
  • Excellent written and verbal communication skills to communicate and negotiate at all levels.
  • Able to drive performance and coach and develop teams to achieve high quality premium brand consumer experiences through telephone sales and retail experience teams.

Benefits

  • An attractive salary of up to £54,000 dependant on experience and an attractive bonus package.
  • 25 days holiday, contributory pension scheme, life assurance, income protection scheme, medicash scheme, wellbeing activities, substantial discounts on company products and free parking.


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