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Training Coordinator

2 months ago

Stirling, Stirling, United Kingdom Galliford Try Full time
About the Role

We are seeking a highly skilled and experienced Training Coordinator to join our team at Galliford Try. As a key member of our organization, you will play a crucial role in supporting the development of individuals within the business and upholding the minimum levels of core competency.

Key Responsibilities
  • Organize and plan training events, including all types of training, to ensure seamless execution and delivery.
  • Create and maintain competencies, in line with core competency requirements, reflecting the needs of the business.
  • Efficiently arrange all training courses, including venues, refreshments, joining instructions, and ancillary requirements.
  • Liaise with delegates and prospective delegates to acknowledge bookings and provide course details.
  • Raise and notify suppliers of purchase order numbers as soon as courses are confirmed.
  • Create and maintain learning and training records, generating monthly training reports.
  • Administer CITB Grant and Apprenticeship Levy tasks throughout the financial year.
  • Accurately prepare and dispatch joining instructions.
  • Accurately collate and prepare course materials as required.
  • Ensure renewal dates for existing competencies do not lapse and certificates are renewed as needed.
  • Compile reports and management information for audit purposes.
  • Check and update all course costs following training events.
  • Check and process all training certificates.
  • Ensure certificates are dispatched to the appropriate delegates.
  • Follow up on delayed or missing certificates with suppliers.
  • Prepare reports to keep Senior Management Teams informed of processes, compliance, and any arising issues within your area of responsibility.
  • Manage the provision of confidential and sensitive information.
About You

We are looking for a highly organized and customer-focused individual who can:

  • Organize and plan their own workload to meet deadlines.
  • Possess excellent customer care skills, dealing with suppliers, internal customers, and complaints.
  • Liaise and communicate effectively, both written and verbally.
  • Work both independently and as part of a team.
  • Work under pressure and to tight deadlines.
  • Be flexible and adaptable in their approach.
  • Be willing to participate in the development of new processes and team activities.
  • Display a positive and helpful attitude towards customers at all times.
  • Provide a high-quality service by telephone and email.
  • Act promptly to resolve customer complaints or refer them promptly if necessary.
  • Keep customers informed of progress and actions taken.
What We Offer

As a Training Coordinator at Galliford Try, you will have the opportunity to work on exciting projects, develop your skills, and contribute to the success of our organization. We offer a competitive salary, generous holiday entitlement, and a range of benefits, including:

  • Comprehensive pension plan.
  • Regular Save as You Earn share purchase scheme.
  • Private medical scheme options.
  • Employee assistance program.
  • Annual membership to a recognized professional association relevant to your role.
About Us

Galliford Try is a leading construction business with a vision to continuously be a people-orientated, progressive organization, driven by our values to deliver lasting change for our stakeholders and the communities we work in. We are committed to improving people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow, and progress, working with our supply chain to promote the best working practices, and caring for the environment in which we work.