Student Administration Coordinator
1 week ago
Job Summary
The University of Stirling is seeking a highly organized and communicative Programme Administrator to join its Student Administration team. As a key member of the team, you will be responsible for delivering a range of activities relating to the administration of academic programmes and other activities, supporting the student experience, and providing support to academic staff, students, and professional service colleagues.
Key Responsibilities
- Coordinate and supervise a range of duties to deliver an efficient and effective service to staff and students, using initiative and exercising sound judgement to resolve any issues that arise.
- Support the Deputy Student Administration Manager (Programmes) and Student Administration Officer (Programmes) to provide induction and training to members of the wider professional services team.
- Work with the Student Administration Officer (Programmes) to coordinate and provide administrative support across a range of academic programmes and activities to deliver an excellent student experience and high levels of customer service.
- Advise students and staff on academic policy and regulations, and liaise with Student Hub staff to resolve escalated student queries.
- Coordinate exam deferral applications process, assessing student applications, and reviewing annual student progression, applying university regulations and advising students.
- Update student records and apply sanctions as a result of academic integrity meetings, and coordinate and support the student journey, providing support to students with any changes to their programme of studies.
Requirements
- Minimum of HND level or equivalent professional experience.
- Demonstrable experience of working in a busy, customer-centric environment, with an extensive administrative background.
- Excellent skills in Microsoft Office packages, with specific experience using Excel.
- Experience of managing sensitive/confidential issues in a professional and empathetic manner.
- Understanding of current GDPR and Equality legislation and the impact of non-compliance within the remit of the role.
Desirable Criteria
- Previous experience of working in Higher or Further Education and/or up-to-date knowledge of issues relating to the student lifecycle.
- Experience of working with complex administration systems, preferably Tribal SITS.
- Experience of continuous improvement methodologies.
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Stirling, Stirling, United Kingdom University of Stirling Full timeJob Title: Student Administration CoordinatorJoin the University of Stirling as a Student Administration Coordinator and contribute to the delivery of an excellent student experience. As a key member of the Student Administration team, you will play a vital role in supporting the student lifecycle, from programme administration to student support.Key...
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Stirling, Stirling, United Kingdom University of Stirling Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Student Administration team as a Student Administration Coordinator. This is an exciting opportunity to work in a busy and dynamic environment, supporting the student experience and providing administrative support to academic staff, students, and professional service...
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Stirling, Stirling, United Kingdom University of Stirling Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Student Administration Coordinator to join our team at the University of Stirling. As a key member of our Student Administration team, you will play a vital role in delivering an excellent student experience and providing high-quality administrative support to our students and staff.Key...
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Stirling, Stirling, United Kingdom University of Stirling Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Student Administration Coordinator to join our team at the University of Stirling. As a key member of our Student Administration team, you will play a vital role in delivering an excellent student experience and providing high-quality administrative support to our students and staff.Key...
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Stirling, Stirling, United Kingdom University of Stirling Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our Student Administration team as a Student Administration Coordinator. This is an exciting opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality student services.Key ResponsibilitiesCoordinate and supervise a range of...
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Stirling, Stirling, United Kingdom University of Stirling Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Student Administration Coordinator to join our team at the University of Stirling. As a key member of our Student Administration team, you will play a vital role in delivering an excellent student experience and providing high-quality administrative support to our students and staff.Key...
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Stirling, Stirling, United Kingdom University of Stirling Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Student Administration Coordinator to join our team at the University of Stirling. As a key member of our Student Administration team, you will play a vital role in delivering an excellent student experience and providing high-quality administrative support to our students and staff.Key...
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