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Administrative Programmes Coordinator

1 month ago

Stirling, Stirling, United Kingdom University of Stirling Full time

Job Title: Administrative Programmes Coordinator

We are seeking a highly organized and skilled Administrative Programmes Coordinator to join our team at the University of Stirling.

About the Role

The successful candidate will be responsible for coordinating and supervising tasks within a team of Administrators, ensuring that systems, processes, and procedures are customer-focused and compliant with both university regulations and external bodies.

Main Responsibilities

  • Coordinate and supervise a range of duties to deliver an efficient and effective service to staff and students.
  • Support the Deputy Student Administration Manager (Programmes) and Student Administration Officer (Programmes) in providing induction and training to members of the wider professional services team.
  • Work with the Student Administration Officer (Programmes) to coordinate and provide administrative support across a range of academic programmes and activities to deliver an excellent student experience and high levels of customer service.
  • Liaise with faculties to ensure accurate assessment data is maintained in the student record system.
  • Responsible for making changes to the student record where required for leave of absence, withdrawal from studies, programme changes, and mode of attendance changes.
  • Participate in specific projects on behalf of senior colleagues; lead small continuous improvement projects as required.

Requirements

  • Educated to a minimum of HND level, or equivalent professional experience.
  • Demonstrable experience of working in a busy, customer-centric environment with an extensive administrative background.
  • Excellent skills in Microsoft Office packages, with specific experience using Excel.
  • Experience of managing sensitive/confidential issues in a professional and empathetic manner.

Desirable Criteria

  • Previous experience of working in Higher or Further Education and/or up-to-date knowledge of issues relating to the student lifecycle.
  • Experience of working with complex administration systems (preferably Tribal SITS).

Working with Us

We offer a competitive salary of £32,000 - £40,000 per annum, depending on experience.

How to Apply

If you are a highly organized and skilled individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.