Customer Service and Administration Coordinator

1 day ago


Stirling, Stirling, United Kingdom Stirling Council Full time

Job Title: Customer Service and Administration Coordinator

Location: Stirling Council

Salary:$34,000 - $39,000 per annum (dependent on experience)

About the Role

This is an exciting opportunity to join our team as a Customer Service and Administration Coordinator.

As a key member of our staff, you will provide customer service and administrative support to our service users and visitors.

You will be responsible for dealing with enquiries face-to-face and over the phone, logging calls and ensuring that they are directed to the most appropriate officer within appropriate timescales.

You will also use our financial systems to assist with monitoring expenditure against budget allocations, including e-procurement and e-purchasing and payment of goods and services.

This role requires excellent communication skills, attention to detail and the ability to work accurately in a fast-paced environment.

We offer a range of benefits, including 30 days annual leave, flexible working arrangements, biennial incremental progression and membership of the Local Government Pension Scheme.

Key Responsibilities
  • Provide customer service and administrative support to service users and visitors
  • Deal with enquiries face-to-face and over the phone, logging calls and directing them to the most appropriate officer
  • Use our financial systems to monitor expenditure against budget allocations, including e-procurement and e-purchasing and payment of goods and services


  • Stirling, Stirling, United Kingdom Robertson Group Full time

    About Us">We're a dynamic construction company, Robertson Group. Our mission is to deliver high-quality projects that meet our clients' needs.Salary">The salary for this role is around £35,000 per annum, depending on experience.About the Role">We're seeking an Administrative Services Coordinator to join our team. In this role, you'll provide administrative...

  • Sales Administrator

    4 weeks ago


    Stirling, Stirling, United Kingdom Pertemps Full time

    Pertemps is seeking a motivated and detail-oriented Sales Administrator to join our team in Stirling. As a key member of our sales team, you will support the sales team by managing administrative tasks, ensuring customer satisfaction, and maintaining accurate records.Job SummaryWe are looking for an individual who thrives in a fast-paced environment and has...


  • Stirling, Stirling, United Kingdom Pertemps Full time

    We are looking for an Administrative Coordinator to support our Installations and Equipment team in Stirling. The successful candidate will have a strong administrative background, with experience in scheduling, equipment management, and service delivery.The ideal candidate will possess excellent organizational skills, with the ability to multitask and...


  • Stirling, Stirling, United Kingdom Park's Motor Group Full time

    Stirling-based Administrative Coordinator Role: We are seeking a highly organized and efficient Administrative Coordinator to join our team at Park's Motor Group. This opportunity involves providing administrative support, responding to customer inquiries, and maintaining accurate records.Responsibilities: The successful candidate will have excellent...


  • Stirling, Stirling, United Kingdom CV-Library Full time

    About the Role: We are currently recruiting for an Administrative Coordinator to join our established professional services firm in Stirling. This role offers a pathway for career development for those who demonstrate commitment and capability.The ideal candidate will possess strong organisational skills and attention to detail, with a pleasant telephone...


  • Stirling, Stirling, United Kingdom Robertson Group Full time

    Job OverviewWe are seeking a highly skilled and organized individual to join our team as an Administration & Customer Service Advisor. This role is perfect for someone who enjoys building relationships with clients and contractors, handling complaints, and managing office tasks.


  • Stirling, Stirling, United Kingdom Park's Motor Group Full time

    Full-time Receptionist Position AvailableWe are seeking a highly motivated and organized individual to fill the role of Full-time Receptionist at our Douglas Park BMW Centre in Stirling.About the Job:This is a permanent position that involves providing exceptional customer service, handling phone calls, and performing various administrative tasks.The ideal...


  • Stirling, Stirling, United Kingdom Pertemps Full time

    Pertemps is seeking an experienced Business Administrator to join their Installations and Equipment team in Stirling. The successful candidate will have a strong background in administration, with experience in coordinating schedules, equipment management, and service delivery.The ideal candidate will possess excellent organizational skills, with the ability...


  • Stirling, Stirling, United Kingdom M&G plc. Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for delivering exceptional customer service and support across a range of financial products and services.


  • Stirling, Stirling, United Kingdom Focus Hotels Management Limited Full time

    We are seeking an Administrative and Financial Coordinator to support our financial operations and administrative functions in a dynamic hotel environment.About UsFocusing on delivering outstanding hospitality to all our guests, Hotel Colessio is a 39-bedroom boutique hotel situated in Stirling. We pride ourselves on providing exceptional experiences to our...


  • Stirling, Stirling, United Kingdom Diligenta Full time £23,400

    Company OverviewDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. Established in 2005, we pride ourselves on delivering exceptional customer service to our clients.


  • Stirling, Stirling, United Kingdom Arnold Clark Full time

    We are seeking a highly skilled and experienced Automotive Service Coordinator to join our team at Arnold Clark. As an essential member of our service department, you will play a crucial role in delivering exceptional customer experiences and ensuring seamless vehicle services.The ideal candidate will have a passion for providing outstanding customer...


  • Stirling, Stirling, United Kingdom JohnstonGreer Ltd Full time

    JohnstonGreer Ltd, a specialist recruitment agency in the Financial Services and Pensions sectors, is seeking an experienced Financial Services Administrator to join their team.About JohnstonGreer LtdOur client provides advice to HNW Private Clients across investments, retirement planning, and tax. The business operates throughout the UK with a network of...


  • Stirling, Stirling, United Kingdom Diligenta Full time

    Customer Service RepresentativeWe are seeking a talented Customer Service Representative to join our team in Stirling. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through inbound calls, emails, and online chats.This is a fantastic opportunity to work with a leading provider of...


  • Stirling, Stirling, United Kingdom DILIGENTA Full time

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We deliver exceptional customer service to customers on behalf of well-known brands.Job DescriptionWe are seeking a skilled Customer Service Representative to join our team in Stirling. As a Customer Service Representative, you...


  • Stirling, Stirling, United Kingdom Diligenta Full time £23,400

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through inbound calls, ensuring that our customers receive seamless support during critical moments in their lives.Key...


  • Stirling, Stirling, United Kingdom Diligenta Full time

    Job SummaryWe are seeking an experienced Service Delivery Coordinator to join our team, responsible for delivering exceptional customer experiences across multiple channels. This includes handling inbound calls, emails, and other customer interactions, ensuring timely resolution of queries and complaints.The ideal candidate will possess strong communication...


  • Stirling, Stirling, United Kingdom JohnstonGreer Ltd Full time

    Job OverviewWe are seeking an experienced Administrator to provide quality customer service to HNW Private Clients across investments, retirement planning and tax.


  • Stirling, Stirling, United Kingdom Arnold Clark Full time

    Join Arnold Clark as an integral part of our service team, focusing on exceptional customer service and operational efficiency. In this key role, you will handle customer inquiries, manage vehicle services, and maintain accurate records.Responsibilities include:Handling customer requests and concerns effectivelyScheduling and coordinating vehicle services...


  • Stirling, Stirling, United Kingdom PDA Search and Selection Ltd Full time

    Job Title: Logistics Coordinator SpecialistWe are seeking a skilled Logistics Coordinator Specialist to join our team at PDA Search and Selection Ltd. As a Logistics Coordinator Specialist, you will play a crucial role in maintaining the day-to-day performance of equipment while meeting clients' requirements.In this exciting role, you will be responsible for...