Customer Experience Manager

1 week ago


Stirling, Stirling, United Kingdom Arnold Clark Full time

Join Arnold Clark as an integral part of our service team, focusing on exceptional customer service and operational efficiency. In this key role, you will handle customer inquiries, manage vehicle services, and maintain accurate records.

Responsibilities include:

  • Handling customer requests and concerns effectively
  • Scheduling and coordinating vehicle services and repairs
  • Updating customer information and databases
  • Upselling relevant products and services
  • Communicating clearly with customers and colleagues

To succeed in this position, you'll need:

  • Excellent communication and problem-solving skills
  • IT proficiency and knowledge of computer systems
  • A full UK driving licence
  • Previous experience in a related field or industry

Our competitive salary range for this role is £24,000 - £32,000 per annum, depending on your level of experience, plus attractive benefits and professional development opportunities.

Arnold Clark is committed to delivering outstanding customer experiences and building long-term relationships. If you share our passion for excellence, apply today



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