Technology Process Owner
2 days ago
Company Overview
People's Partnership is a not-for-profit organisation committed to making the future-saving experience simple for members. Our values focus on fairness, simplicity, and exceptional service.
Job Description
We're seeking an experienced professional to join our IT Service Management team as an Incident and Service Request Manager. Key responsibilities include:
- Owning and managing Incident, Major Incident, and Service Request processes.
- Collaborating with cross-functional teams to ensure seamless delivery of services.
Requirements
We require a seasoned professional with in-depth experience in managing Incidents, Major Incidents, and Requests. A strong background in ITIL Service Management is essential, particularly in Service Design, Transition & Operations.
Benefits
The successful candidate can expect a salary of at least £61,000 per annum, depending on location and experience. Benefits include generous pension contributions, real living wage, and employee perks such as income protection, critical illness cover, and more.
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