Technical Process Owner

2 days ago


London, Greater London, United Kingdom People's Partnership Full time

Job Description

This Technical Process Owner position involves overseeing the management of various IT Service Management (ITSM) processes. You will work closely with the architecture team to develop design documentation and deliver cloud-based services.

About Us

People's Partnership is a not-for-profit organisation focused on providing a simple financial experience for our members. We strive to make every interaction with us a positive one.

Your Key Responsibilities

  • Develop and maintain process documentation
  • Collaborate with the architecture team on design projects
  • Implement cloud-based solutions
  • Provide consultancy to software engineering teams

What We Are Looking For

  • Experience in managing ITSM processes
  • Background in ITIL Service Management
  • Knowledge of Incident, Major Incident Management, and related disciplines

Benefits Package

  • Pension contributions up to 14%
  • Living wage
  • Insurance benefits
  • Employee wellness programs
  • Leave policies
  • Professional development opportunities

Equality and Diversity

We welcome applications from diverse backgrounds and value our commitment to equality and inclusion.


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