Front Office Ambassador

2 days ago


London, Greater London, United Kingdom Imperial London Hotels Limited Full time
Front Office Ambassador

We are seeking an exceptional Front Office Ambassador to join our team at Imperial London Hotels Limited. This is a fantastic opportunity for an experienced and friendly Receptionist to develop their skills in delivering outstanding guest experiences.

This role will be based at the heart of Bloomsbury, where you will be responsible for ensuring that all guests have a warm and welcoming interaction from check-in to check-out. With your expertise, you will anticipate individual guests' needs and provide exceptional service.

Your responsibilities will include:

  • Providing exceptional guest service by anticipating and meeting the needs of our guests
  • Working knowledge of Opera (PMS System) to deliver efficient and effective front desk operations
  • Maintaining high standards of professionalism in personal appearance and conduct

We offer a competitive salary of £28,000 - £32,000 per annum, plus benefits including 28 days holiday pro-rata, free meals on duty, uniform, dry-cleaning, employee recognition, employee awards, social events, interest-free season ticket loan/travelcard loan, and more.



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