Accor Front Office Ambassador
1 week ago
Experience the art of responsible hospitality with Accor, a pioneer in the industry.
About UsWe are a global leader in the hotel industry, operating over 5,600 hotels across 110 countries. Our diverse portfolio includes more than 45 brands, each with its unique personality and charm.
As a Heartist, you will be part of a caring environment where you can grow, develop your skills, and pursue career opportunities within our company or beyond.
Job DescriptionWe are seeking an experienced Front Office Team Member to join our team as an Accor Front Office Ambassador. As a key member of our front office team, you will be responsible for ensuring that every guest has a memorable experience with us.
Your primary responsibilities will include:
- Greeting and checking-in guests, responding to their requests, and settling accounts with exceptional service.
- Taking initiative to add personalized touches to enhance the guest's stay.
- Promoting our hotel facilities and services to increase revenue through up-selling.
To succeed in this role, you will need:
- A service-focused personality and excellent communication skills.
- Previous experience in a similar role, preferably with knowledge of Opera or related systems.
- Fluency in English; additional languages are a plus.
As an Accor employee, you will enjoy exclusive benefits, including:
- An employee benefit card offering discounted rates at Accor properties worldwide.
- Access to our learning programs through our Academies.
- The opportunity to develop your talent and grow within your property and across the world.
- The ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
Salary Estimate: $40,000 - $60,000 per year, depending on location and experience.
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