Front Office Ambassador

4 weeks ago


London, Greater London, United Kingdom Mandarin Oriental Hyde Park Full time

Front Office Ambassador

Mandarin Oriental Hyde Park is seeking a Front Office Ambassador to provide exceptional guest experiences. As a key member of our Front of House team, you will be responsible for warmly greeting guests, ensuring our high standards are met at all times.

Key Responsibilities:

  • Welcoming guests and ensuring a seamless check-in and check-out process.
  • Preparing reports, such as credit checks and departures.
  • Issuing refunds, invoices, and guest gift cards.
  • Collaborating with other departments to fulfill guest requests.

About Us:

Mandarin Oriental Hotel Group is a renowned owner and operator of luxurious hotels, resorts, and residences worldwide. We are committed to providing legendary service inspired by Asian heritage and representing the cutting-edge of luxury experiences.



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