Front Office Ambassador

2 weeks ago


London, Greater London, United Kingdom Park Plaza Westminster Bridge London Full time
Job Title

Front Office Ambassador

About the Role

As a Front Office Ambassador at Park Plaza Westminster Bridge London, you will be the first and last point of contact for our guests. Your primary role will be to provide exceptional customer service and ensure that every guest has a memorable experience.

Key Responsibilities
  • Manage Front Desk Operations: Respond to guest inquiries, resolve issues, and provide information about hotel services and local attractions.
  • Provide Excellent Customer Service: Greet guests warmly, respond promptly to their needs, and demonstrate a genuine interest in their satisfaction.
  • Process Guest Transactions: Handle check-ins, check-outs, and room assignments efficiently and accurately.
  • Maintain a Clean and Organized Workspace: Ensure the front desk area is tidy, well-stocked, and meets hotel standards.
Requirements
  • Excellent Communication Skills: Possess a good command of English and the ability to communicate effectively with guests and colleagues.
  • Previous Customer Service Experience: Have experience working in a customer-facing role, preferably in the hospitality industry.
  • Teamwork and Adaptability: Demonstrate a positive attitude, be willing to learn, and adapt to changing situations.
What We Offer
  • Competitive Salary and Benefits: Enjoy a comprehensive benefits package, including a competitive salary, discounted hotel room rates, and access to exclusive employee discounts.
  • Training and Development: Receive ongoing training and development opportunities to enhance your skills and advance your career.
  • A Fun and Supportive Work Environment: Join a dynamic team that values teamwork, respect, and enthusiasm.


  • London, Greater London, United Kingdom One Hundred Shoreditch Full time

    Job Title: Front Office AmbassadorLocated in the heart of an evolving Shoreditch, One Hundred Shoreditch is a vibrant hotel that offers a unique blend of comfort and style. As a Front Office Ambassador, you will play a key role in providing exceptional service to our guests, making sure they feel welcome and at home during their stay.The Front Office Team is...


  • London, Greater London, United Kingdom Mandarin Oriental Hyde Park Full time

    Front Office AmbassadorMandarin Oriental Hyde Park is seeking a Front Office Ambassador to provide exceptional guest experiences. As a key member of our Front of House team, you will be responsible for warmly greeting guests, ensuring our high standards are met at all times.Key Responsibilities:Welcoming guests and ensuring a seamless check-in and check-out...


  • London, Greater London, United Kingdom Sarova Hotels Full time

    At Sarova Hotels, we are seeking a skilled and friendly Front Office Ambassador to join our team. As a key member of our hotel reception team, you will be responsible for creating a warm and welcoming atmosphere for our guests.Key responsibilities include:Providing exceptional customer service and ensuring a smooth check-in and check-out process for...

  • Front Office Manager

    3 weeks ago


    London, Greater London, United Kingdom Front Office - The Landmark London Full time

    As a Front Office Manager at The Landmark London, you will be responsible for leading the reception team to deliver exceptional guest experiences. Your role will involve managing the front desk, resolving guest complaints, and developing training programs for staff.Key responsibilities include:Ensuring the smooth operation of the reception teamAssessing and...


  • London, Greater London, United Kingdom Joss Search & Selection Ltd Full time

    Job OverviewWe are seeking an exceptional Front Office Ambassador to join our team at Joss Search & Selection Ltd.About the RoleThe successful candidate will be responsible for providing a warm and welcoming experience to all VIP guests, working closely with EAs to ensure seamless operations. Key responsibilities include:Meeting and greeting all VIP guests...


  • London, Greater London, United Kingdom Accor Full time

    Job Title: Front of House AmbassadorAt Accor, we're looking for a Front of House Ambassador to join our team at The Hoxton, Southwark. As a Front of House Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.Key Responsibilities:Provide exceptional customer service, ensuring...

  • Front Desk Ambassador

    3 weeks ago


    London, Greater London, United Kingdom Oswald's Full time

    Oswald's is a prestigious private member's club in the heart of Mayfair, renowned for its exceptional service and luxurious atmosphere.We are seeking a skilled Front Desk Ambassador to join our Front of House Team, providing a warm and welcoming environment for our members.The ideal candidate will have significant experience in a similar role in a high-end...

  • Front Desk Ambassador

    3 weeks ago


    London, Greater London, United Kingdom The Dilly A Leonardo Royal Hotel Full time

    As a Front Desk Ambassador at The Dilly A Leonardo Royal Hotel, you will be the first point of contact for our guests, setting the tone for their stay with us. Your warm and friendly personality will make a lasting impression, and your organisational skills will ensure a seamless check-in and check-out process.Some of the perks our colleagues enjoy...


  • London, Greater London, United Kingdom Accor Full time

    Job Role: Front of House AmbassadorWe are seeking a charismatic and welcoming Front of House Ambassador to join our team at The Hoxton Shepherd's Bush. As a key member of our Front of House team, you will be responsible for providing a genuinely memorable experience for our guests, from a warm welcome to handling any questions and requests.Key...

  • Front Desk Ambassador

    3 weeks ago


    London, Greater London, United Kingdom The Langham, London Full time

    Job Title: Front Desk AmbassadorWe are seeking a highly skilled Front Desk Ambassador to join our team at The Langham, London. As a Front Desk Ambassador, you will be the first point of contact for our guests and will be responsible for delivering exceptional customer service.Key Responsibilities:To meet and greet guests as they arrive at the hotelTo perform...


  • London, Greater London, United Kingdom Hyatt Corporation Full time

    Front Office Host RoleHyatt Place is seeking a Front Office Host to join our team. As a Front Office Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs and resolving any...


  • London, Greater London, United Kingdom The Chapter Collection Full time

    Join Our Team as a Front of House AmbassadorWe are seeking a skilled and charismatic Front of House Ambassador to join our team at The Blue Anchor, located in the heart of Greater London.Salary: £20,000 - £25,000 per annumAbout the RoleWe want our Front of House Ambassadors to be great team players who can deliver an exceptional customer experience. As a...


  • London, Greater London, United Kingdom Hyatt Corporation Full time

    Front Office Host RoleHyatt Place is seeking a Front Office Host to join our team. As a Front Office Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs and resolving any...

  • Front Office Manager

    4 weeks ago


    London, Greater London, United Kingdom Office Angels Full time

    Front of House/Office ManagerWe are seeking a highly organized and customer-focused individual to join our team as a Front of House/Office Manager. As the first point of contact for colleagues and clients, you will be responsible for maintaining a welcoming and professional atmosphere in our 11,000 sq ft office space.Key Responsibilities:Maintain a tidy and...


  • London, Greater London, United Kingdom Lovin- JobBoard Full time

    Job Title: Front of House AmbassadorWe are seeking a highly skilled and experienced Front of House Ambassador to join our team at Rapport. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring that all visitors to our buildings have a positive and memorable experience.Main...

  • Front Desk Ambassador

    4 weeks ago


    London, Greater London, United Kingdom Her Full time

    Job Title: Front Desk AmbassadorWe are seeking a highly skilled and experienced Front Desk Ambassador to join our team at Lovin- JobBoard. As a Front Desk Ambassador, you will be the first point of contact for all guests entering the building, conducting visitor and contractor check-in, administration, and lobby hosting.The ideal candidate will have an...

  • Front Desk Ambassador

    4 weeks ago


    London, Greater London, United Kingdom Her Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Ambassador to join our team at Rapport. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our clients and their visitors.Main ResponsibilitiesManage the reception area, ensuring a welcoming and...


  • London, Greater London, United Kingdom Front Recruitment Full time

    Job Title: Corporate Front Desk AdministratorWe are seeking a highly skilled and experienced Corporate Front Desk Administrator to join our team at Front Recruitment.Job Summary: The successful candidate will provide exceptional front-of-house support to our clients, ensuring a seamless and professional experience.Key Responsibilities:Manage the switchboard...


  • London, Greater London, United Kingdom Pan Pacific London Full time

    Pan Pacific London, a Forbes Travel Guide Five-Star Property, seeks a Front Desk Ambassador to deliver exceptional experiences for our discerning guests. As a Front Desk Ambassador, you will be responsible for creating memorable moments for our guests, from check-in to check-out. Your tasks will include:Welcoming guests with a warm smile and personalized...

  • Front Desk Ambassador

    4 weeks ago


    London, Greater London, United Kingdom AccorHotel Full time

    Front Desk AmbassadorWe are seeking a Front Desk Ambassador to join our team at AccorHotel. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences from arrival to departure.Key Responsibilities:Welcome guests and take care of them throughout their stayContribute to guests' satisfaction by providing...