Front Desk Ambassador

6 days ago


London, Greater London, United Kingdom TheSqua Full time

About TheSqua

TheSqua is a leading serviced apartment company operating in central London. We are committed to delivering exceptional customer service to our corporate guests.

We are looking for a highly skilled and enthusiastic individual to join our team as a Front Desk Ambassador. This role will involve meeting and greeting our guests, checking apartments prior to their arrival, and providing top-quality customer service.

Key Responsibilities:

  • Meet and greet our corporate guests at various locations in central London
  • Conduct thorough checks of apartments prior to guest arrival
  • Provide excellent customer service, responding promptly to guest queries and concerns
  • Utilize problem-solving skills to resolve issues efficiently and effectively
  • Maintain accurate records of guest interactions and apartment conditions
  • Promote a positive and professional image of TheSqua at all times

Requirements:

  • 1-2 years of experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work independently with minimal supervision
  • Strong attention to detail and organizational skills
  • Able to adapt to changing situations and priorities
  • Basic knowledge of Microsoft Office applications

Salary Range: £25,000 - £30,000 per annum

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Flexible working hours and a dynamic work environment
  • Opportunities for career progression and growth

Working Environment: Our serviced apartments are located in central London, offering easy access to public transportation and local amenities. As a Front Desk Ambassador, you will be based at one of our main offices, where you will have the opportunity to work with a diverse range of guests and colleagues.



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