Front Desk Ambassador
6 days ago
About TheSqua
TheSqua is a leading serviced apartment company operating in central London. We are committed to delivering exceptional customer service to our corporate guests.
We are looking for a highly skilled and enthusiastic individual to join our team as a Front Desk Ambassador. This role will involve meeting and greeting our guests, checking apartments prior to their arrival, and providing top-quality customer service.
Key Responsibilities:
- Meet and greet our corporate guests at various locations in central London
- Conduct thorough checks of apartments prior to guest arrival
- Provide excellent customer service, responding promptly to guest queries and concerns
- Utilize problem-solving skills to resolve issues efficiently and effectively
- Maintain accurate records of guest interactions and apartment conditions
- Promote a positive and professional image of TheSqua at all times
Requirements:
- 1-2 years of experience in customer-facing roles
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Strong attention to detail and organizational skills
- Able to adapt to changing situations and priorities
- Basic knowledge of Microsoft Office applications
Salary Range: £25,000 - £30,000 per annum
Benefits:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Flexible working hours and a dynamic work environment
- Opportunities for career progression and growth
Working Environment: Our serviced apartments are located in central London, offering easy access to public transportation and local amenities. As a Front Desk Ambassador, you will be based at one of our main offices, where you will have the opportunity to work with a diverse range of guests and colleagues.
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