Front Desk Ambassador

4 days ago


London, Greater London, United Kingdom Brasserie of Light Full time

At the heart of Brasserie of Light, a renowned dining destination in London, we are seeking a skilled Front Desk Ambassador to provide exceptional service to our guests.

The Ivy Collection brings refined dining experiences to select locations across the city, and Brasserie of Light is one of its crown jewels. Located within the esteemed Selfridges department store on Oxford Street, this elegant brasserie offers an unparalleled blend of fine cuisine and sophisticated ambiance. As part of our dynamic team, you will be instrumental in delivering warm, professional welcomes to our patrons, ensuring their experience is nothing short of unforgettable.

About the Role:

  • You will be responsible for providing top-notch customer service, responding promptly to guest inquiries, and addressing any concerns with professionalism and tact.
  • Your expertise will also include communicating menu specials, promotions, and other relevant information to our guests, fostering an engaging and memorable experience.
  • Additionally, you will ensure seamless communication between our staff and guests, facilitating a smooth and enjoyable dining experience.

Benefits & Rewards:

  • We offer a 50% staff discount on food and beverages for you and up to three friends when dining at our restaurants.
  • Celebrate your career milestones with us, receiving a gift voucher for a complimentary meal at one of our establishments.
  • Enjoy complimentary meals and refreshments while working, making every shift a delightful experience.
  • Participate in our 'Refer a Friend' program, earning bonuses for successful referrals.
  • Take advantage of our Career Development and Training initiatives, including Apprenticeships, to enhance your skills and growth.
  • Earn extra holiday allowance as a token of appreciation for your dedication, up to five additional days after five years of service.
  • Treat yourself to a birthday off – guaranteed
  • Pursue a healthier commute with our Cycle to Work Scheme.
  • Unlock exclusive discounts on various retailers, health services, entertainment options, travel, and more through our partnerships.

As a Front Desk Ambassador, you will embody our CARING values: Caring for ourselves, Colleagues, Guests, and individualities. By doing so, you will contribute to creating an environment where everyone thrives and feels valued.


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