Customer Experience Lead

23 hours ago


Glasgow, Glasgow City, United Kingdom TFG Full time
Job Description

We are looking for a talented CUSTOMER EXPERIENCE LEAD to join our team. As a key member of our store operations, you will be responsible for delivering exceptional customer experiences and driving sales growth.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong passion for providing outstanding customer service.

Key responsibilities include:

  • Actively greeting, assisting, and selling to customers in a professional and consultative manner
  • Working in partnership with the instore team to deliver an inspirational picture of the TFG vision
  • Maintaining a commercial approach to role and operations, handling transactions accurately and anticipating future opportunities

Estimated Salary: £30,000 - £35,000 per year



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