Customer Experience Lead

19 hours ago


Glasgow, Glasgow City, United Kingdom MAC Recruit Group Ltd Full time

About the Role:

We are seeking a Customer Experience Lead to join our team in Glasgow, responsible for driving customer engagement and operational excellence. In this transformative period of technology implementation and brand investment, you'll take the lead in shaping and delivering a data-driven, personalised CRM and communications strategy that enhances customer loyalty and long-term value.



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