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Customer Experience Director

1 month ago

Glasgow, Glasgow City, United Kingdom Tesco Full time
Job Title

We are seeking a Customer Experience Director to join our team at Tesco. This is a fantastic opportunity to lead our customer-facing teams and develop strategies to improve our customer service.

Main Responsibilities:
  • Developing and implementing customer service strategies.
  • Leading and motivating customer-facing teams.
  • Monitoring customer feedback and making recommendations for improvement.
Requirements:
  • A strong background in customer service, preferably with experience in a leadership role.
  • Excellent communication and leadership skills.
  • Ability to analyze data and make informed decisions.
Benefits

We offer a competitive salary of £40,000 - £50,000 per annum, depending on experience. Other benefits include flexible working options, development and training tailored to you, and access to free wellbeing services.