Customer Retention Specialist

3 weeks ago


Bolton, Bolton, United Kingdom Trostan Dene Full time
Customer Retention Specialist

We are seeking a skilled Customer Retention Specialist to join our team at Trostan Dene. This role is focused on driving customer satisfaction and loyalty through effective management of customer service, repairs, warranty claims, and other aftersales activities.

Key responsibilities include:

  • Managing customer service and support operations
  • Coordinating repair and maintenance services
  • Developing and implementing process improvements
  • Building strong relationships with customers and stakeholders

This position offers a competitive salary of £40,000 - £55,000 per annum, with benefits including a 4.5 day working week.



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