Customer Experience Specialist
1 day ago
- Manage customer service, repairs, warranty claims, and other aftersales activities
- Create and champion a business-wide understanding of key field issues affecting customer retention
- Ensure improvement activity is in place to resolve root causes
This role requires a focus on achieving key performance indicators and driving business results. Familiarity with relevant software and tools used in aftersales operations, such as CRM systems and inventory management software, is beneficial. Data analysis skills are essential, including the ability to analyse data (financial and operational), manage budgets, control costs, and identify recurring failures.
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Customer Experience Specialist
4 weeks ago
Bolton, Bolton, United Kingdom DFS Furniture PLC Full timeAs a Customer Experience Specialist at DFS Furniture PLC, you'll play a pivotal role in crafting unforgettable shopping experiences for our customers. About DFSWe're the UK's leading sofa retail specialist, renowned for our commitment to excellence and passion for home furnishings. Our team is driven by a desire to bring comfort and joy into every customer's...
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Customer Experience Specialist
2 days ago
Bolton, Bolton, United Kingdom The Boots Company PLC Full timeAbout the JobWe are currently looking for a Customer Experience Specialist to join our team at The Boots Company PLC. As an Optometrist Assistant, you will play a critical role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to interact with customers, understand their needs, and provide tailored...
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Lead Customer Experience Specialist
7 days ago
Bolton, Bolton, United Kingdom SD Worx Full timeAbout the RoleWe are seeking a talented Lead Customer Experience Specialist to join our team at SD Worx. In this role, you will be responsible for planning strategic campaigns to engage and retain customers, promote loyalty and advocacy, and drive revenue growth.You will work closely with the Customer Excellence and Account Management sales teams to develop...
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Customer Experience Consultant
1 day ago
Bolton, Bolton, United Kingdom DFS Furniture Full timeAbout the RoleWe are seeking a skilled Customer Experience Advisor to join our team at DFS Furniture.The ideal candidate will have excellent communication skills and be able to provide exceptional customer service. Job Description:Connect with customers to understand their needs and preferences.Work closely with colleagues to achieve sales targets.Develop...
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Customer Experience Specialist
7 days ago
Bolton, Bolton, United Kingdom The Solution Automotive Limited Full timeCustomer Service Expert Wanted">The Solution Automotive Limited is seeking an experienced Service Advisor to join their team in the North West of England.">As a Service Advisor, you will be responsible for providing exceptional customer service and working closely with our technicians to ensure that vehicles are repaired...
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Bolton, Bolton, United Kingdom Brand Momentum Full timeAbout the Role">We are seeking a highly motivated and customer-focused individual to join our team as a product demonstrator and customer experience specialist.">Responsibilities">">Develop and implement effective product demonstrations that engage customers and promote sales.Provide exceptional customer service by responding to customer inquiries,...
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Customer Experience Specialist
4 days ago
Bolton, Bolton, United Kingdom Inc Recruitment Ltd Full timeAs a Sales and Customer Service advisor, you will play a key role in helping Inc Recruitment Ltd's clients achieve high volumes of customer acquisitions while maintaining great customer service. To succeed in this role, you will need to be professional with customers, have excellent communication skills, and be able to work independently.The estimated salary...
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Sales and Customer Experience Specialist
4 weeks ago
Bolton, Bolton, United Kingdom Next Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Team Member to join our dynamic store team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and working collaboratively with colleagues to achieve sales targets.Key...
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Customer Experience Ambassador
4 weeks ago
Bolton, Bolton, United Kingdom CITRUS CONNECT LTD Full timeCITRUS CONNECT LTD is seeking a Customer Experience Ambassador to join their team. In this role, you will have the opportunity to work with customers in their homes, delivering exceptional customer experiences through the demonstration and explanation of our state-of-the-art mobility products. With an estimated salary of £75,000 per annum, this is an...
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Customer Experience Ambassador
4 weeks ago
Bolton, Bolton, United Kingdom Jardine Motors Group Full timeStratstone are committed to delivering exceptional customer experiences, and as a Sales Executive, you will play a critical role in achieving this goal.About the RoleAs a Sales Executive at Stratstone, your primary objective is to fully understand the needs and wants of our customers and deliver a wow factor service for them. This involves learning about...
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Customer Experience Coordinator
7 days ago
Bolton, Bolton, United Kingdom E.O.N Worldwide Full timeAbout the RoleWe are looking for a Customer Experience Coordinator to deliver exceptional customer experiences, particularly for high-risk vulnerable customers.The ideal candidate will handle various challenges with empathy and offer fantastic solutions.As part of this role, you will work with vulnerable people or individuals in debt and be resilient and...
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Customer Experience Representative
1 day ago
Bolton, Bolton, United Kingdom ao Full timeCustomer Focused Sales RoleWe are looking for a talented Customer Experience Representative to join our team in Bolton. As an Inbound Sales Executive, you will focus on delivering exceptional customer experiences and growing sales revenue.About the PositionThis role requires you to be onsite in our Bolton office for the first few months while you complete...
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Customer Experience Director
2 weeks ago
Bolton, Bolton, United Kingdom Kia Full timeWe're looking for a talented individual to take on the role of Customer Experience Director at Bolton Kia. As a key member of our team, you'll be responsible for managing a service team of 26 and driving business growth through exceptional customer experiences. This is an exciting opportunity to join our team and contribute to our success as Europe's No.1...
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Customer Experience Ambassador
2 days ago
Bolton, Bolton, United Kingdom COBS Bread Full timeAre you a customer-focused and results-driven individual looking for a new challenge? Do you have a passion for delivering exceptional customer service and promoting high-quality products? If so, we want to hear from you! As a Sales Assistant at COBS Bread, you will play a key role in driving sales and achieving business objectives.About the RoleWe are...
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Customer Experience Host
2 days ago
Bolton, Bolton, United Kingdom Rank Group Full timeJoin Our TeamRank Group is looking for a skilled and enthusiastic Bar Host to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable experience at our casino.Compensation and BenefitsThe hourly rate for this position is £11.44, with opportunities for additional income...
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Customer Experience Representative
7 days ago
Bolton, Bolton, United Kingdom ao Full timeAbout the RoleAs a Customer Experience Representative, you will be responsible for delivering excellent customer service while meeting sales targets. This is a hybrid role that requires onsite presence in our Bolton office for the first few months, followed by 2 days a week on a rota basis.We offer a competitive salary of £24,780 per annum, plus benefits...
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Customer Retention Specialist
2 days ago
Bolton, Bolton, United Kingdom Trostan Dene Full timeCustomer Retention SpecialistWe are seeking a skilled Customer Retention Specialist to join our team at Trostan Dene. This role is focused on driving customer satisfaction and loyalty through effective management of customer service, repairs, warranty claims, and other aftersales activities.Key responsibilities include:Managing customer service and support...
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Customer Service Specialist
2 months ago
Bolton, Bolton, United Kingdom beBee Professionals Full time £18,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Bolton, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle...
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Customer Experience Director
7 days ago
Bolton, Bolton, United Kingdom TROSTAN DENE Full timeAbout the RoleOversee aftersales service and support operations to ensure customer satisfaction and loyalty.Manage customer service, repairs, warranty claims, and other aftersale services.
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Customer Satisfaction Specialist
7 days ago
Bolton, Bolton, United Kingdom Trostan Dene Full timeAbout Our CompanyTrostan Dene is a UK-based specialist manufacturer, part of a larger group business with multiple production operations.The Job DescriptionWe are seeking a highly skilled Customer Satisfaction Specialist to manage our aftersales service and support operations. This role involves:Managing customer service, repairs, warranty claims, and other...