Aftersales Operations Lead
7 hours ago
Trostan Dene Overview
Trostan Dene is a leading specialist manufacturer, renowned for its high-quality products and excellent customer service.
The Warranty and After Care Manager Position
This role is critical to ensuring customer satisfaction and loyalty by managing customer service, repairs, warranty claims, and other aftersale activities.
Responsibilities include:
- Managing customer complaints and resolving issues in a timely manner
- Coordinating repairs and maintenance activities to minimize downtime
- Developing and implementing strategies to improve customer satisfaction and retention
Expected Compensation Package
The estimated salary for this position is £60,000 - £70,000 per annum, based on industry standards and the company's commitment to excellence.
Requirements and Qualifications
To be successful in this role, you will need:
- A degree in a relevant field, such as business or engineering
- At least 5 years of experience in a similar role, preferably in the manufacturing industry
- Excellent communication and problem-solving skills
Why Choose Trostan Dene?
Trostan Dene offers a dynamic work environment, collaborative team, and opportunities for professional growth and development.
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