Post Warranty Service Manager
7 hours ago
About Trostan Dene
Trostan Dene is a specialist manufacturer, part of a wider group business with multiple production operations.
The Role
We are seeking an experienced Post Warranty Service Manager to oversee our aftersales service and support operations. This role involves managing customer service, repairs, warranty claims, and other aftersale activities to ensure customer satisfaction and loyalty.
Key responsibilities include:
- Managing customer complaints and resolving issues in a timely manner
- Coordinating repairs and maintenance activities to minimize downtime
- Developing and implementing strategies to improve customer satisfaction and retention
Compensation Package
The estimated salary for this position is £55,000 - £65,000 per annum, depending on experience and qualifications.
Requirements
To be successful in this role, you will need:
- A degree in a relevant field, such as business or engineering
- At least 3 years of experience in a similar role, preferably in the manufacturing industry
- Excellent communication and problem-solving skills
What We Offer
Trostan Dene offers a competitive compensation package, including a generous salary, comprehensive benefits, and opportunities for professional growth and development.
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