Post Warranty Service Manager

7 hours ago


Bolton, Bolton, United Kingdom Trostan Dene Full time

About Trostan Dene

Trostan Dene is a specialist manufacturer, part of a wider group business with multiple production operations.

The Role

We are seeking an experienced Post Warranty Service Manager to oversee our aftersales service and support operations. This role involves managing customer service, repairs, warranty claims, and other aftersale activities to ensure customer satisfaction and loyalty.

Key responsibilities include:

  • Managing customer complaints and resolving issues in a timely manner
  • Coordinating repairs and maintenance activities to minimize downtime
  • Developing and implementing strategies to improve customer satisfaction and retention

Compensation Package

The estimated salary for this position is £55,000 - £65,000 per annum, depending on experience and qualifications.

Requirements

To be successful in this role, you will need:

  • A degree in a relevant field, such as business or engineering
  • At least 3 years of experience in a similar role, preferably in the manufacturing industry
  • Excellent communication and problem-solving skills

What We Offer

Trostan Dene offers a competitive compensation package, including a generous salary, comprehensive benefits, and opportunities for professional growth and development.



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