Customer Success Manager, EU – MatchBox Exchange

4 weeks ago


London, Greater London, United Kingdom WiseTech Global Full time

At WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics. Our customers use our software to run their global logistics businesses and a key part of this end-to-end solution is MatchBox Exchange, where this role sits. MatchBox is a provider of a breakthrough online open market platform for the reuse and exchange of shipping containers between operators in the landside logistics space.

As a Customer Success Manager for MatchBox Exchange, you will play a vital role in ensuring growth, customer satisfaction, and retention in our new and growing market in the EU. You will be the main point of contact, engaging with customers and being a critical part of the growing impact of our products in the region.

About WiseTech Global & Matchbox Exchange

Having listed on the ASX, WiseTech Global is an AU billion+ company that is serious about expansion and technical innovation. We're changing the world of logistics through technology, innovation, and intricate problem-solving. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference to our customers, partners, staff, shareholders, and the logistics industry at large. Our people are innovators and visionaries, and we have a long track record of building global solutions that are changing the world of logistics. Matchbox Exchange is the leading digital platform for container triangulation and came aboard the WiseTech Global Group in October. They are experiencing rapid growth through exposure across various markets and are now looking for new team members to join their New Markets team.



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