Hospitality Experience Lead
2 days ago
The Aston Martin Aramco Formula One Team is looking for a motivated and organized individual to fill the position of Front of House Assistant.
In this role, you will be responsible for managing front-of-house operations, providing exceptional guest experiences, and supporting events.
You will work closely with our Front of House team to ensure seamless check-ins, handle requests, and resolve issues to maintain high standards.
This is an excellent opportunity to join a dynamic team and contribute to the success of the Aston Martin Aramco Formula One Team.
Key Responsibilities- Ensure smooth guest arrivals, manage front-of-house operations, and maintain high standards.
- Develop strong relationships with guests, including VIPs, partners, and fans, by delivering personalized service.
- Work collaboratively with the facilities team to maintain high standards in security, cleaning, and overall front-of-house coordination.
- Support the HQ Guest Experience team in event preparation and delivery, including communications, guest lists, gifting, and event execution.
- Proven customer service experience within a similar environment and senior / C-suite executives
- Experience in hospitality and events
- Friendly and welcoming approach
- High standards of dress and presentation
- Ability to work calmly under pressure and maintain high standards
- Excellent team working skills
- Excellent interpersonal skills, including a pleasant telephone manner
- Excellent administrative skills and attention to detail
We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience.
You will also receive a discretionary bonus scheme, private healthcare, pension plan, life assurance, and benefits like TEDSgroup childcare, cycle-to-work, tech, and car schemes.
Ours is a business that fosters a supportive, inclusive, and compassionate culture, where our team genuinely embodies our core values: Growth, Readiness, Empowerment, Excellence, and Nurturing.
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