Hospitality Experience Lead

2 days ago


Silverstone, United Kingdom Aston Martin F1 Team Full time
Role Summary

The Aston Martin Aramco Formula One Team is looking for a motivated and organized individual to fill the position of Front of House Assistant.

In this role, you will be responsible for managing front-of-house operations, providing exceptional guest experiences, and supporting events.

You will work closely with our Front of House team to ensure seamless check-ins, handle requests, and resolve issues to maintain high standards.

This is an excellent opportunity to join a dynamic team and contribute to the success of the Aston Martin Aramco Formula One Team.

Key Responsibilities
  • Ensure smooth guest arrivals, manage front-of-house operations, and maintain high standards.
  • Develop strong relationships with guests, including VIPs, partners, and fans, by delivering personalized service.
  • Work collaboratively with the facilities team to maintain high standards in security, cleaning, and overall front-of-house coordination.
  • Support the HQ Guest Experience team in event preparation and delivery, including communications, guest lists, gifting, and event execution.
Skills and Qualifications
  • Proven customer service experience within a similar environment and senior / C-suite executives
  • Experience in hospitality and events
  • Friendly and welcoming approach
  • High standards of dress and presentation
  • Ability to work calmly under pressure and maintain high standards
  • Excellent team working skills
  • Excellent interpersonal skills, including a pleasant telephone manner
  • Excellent administrative skills and attention to detail
What We Offer

We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience.

You will also receive a discretionary bonus scheme, private healthcare, pension plan, life assurance, and benefits like TEDSgroup childcare, cycle-to-work, tech, and car schemes.

Ours is a business that fosters a supportive, inclusive, and compassionate culture, where our team genuinely embodies our core values: Growth, Readiness, Empowerment, Excellence, and Nurturing.



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