Hospitality Services Director
3 weeks ago
Hospitality Services Director at Escapade Silverstone
About the OpportunityJoin our team as a Hospitality Services Director, where you'll play a vital role in creating unforgettable experiences for our guests. Our grill-driven restaurant serves international dishes with a British twist.
We're seeking a seasoned professional to lead daily operations, drive revenue growth, and ensure exceptional food quality.
The ideal candidate will develop a loyal customer base, build strong relationships with guests, and cultivate a warm and inviting atmosphere.
Main Responsibilities- Customer Experience: Deliver an outstanding and award-winning guest experience.
- Guest Relationships: Foster lasting connections with guests, ensuring their needs are met and preferences remembered for future visits.
- Team Leadership: Hire, train, schedule, and supervise bartenders, waiters, and support staff.
- Quality Control: Ensure food and drinks meet established standards and recipes.
- Revenue Generation: Drive revenue growth through upselling, cross-selling, and achieving add-on sales.
- We strive for industry-leading results, driven by our vision and brand pillars.
- We aim to become the most exciting, authentic, and intelligently created motorsport hospitality destination globally.
This role comes with a competitive salary: £45,000 - £60,000 per annum, based on experience.
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Silverstone, United Kingdom Silverstone Full timeJoin Our TeamThe Director of Hospitality and Commercial Development will play a key role in driving revenue growth and enhancing the overall visitor experience at Silverstone. This leadership position requires a strategic thinker with a passion for innovation and customer satisfaction.Key responsibilities include:Developing and implementing a commercial...
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Hospitality Visionary
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Hospitality Service Operations Lead
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Hospitality Operations Lead
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Hospitality Customer Service Manager
1 month ago
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Hospitality Customer Service Manager
1 month ago
Silverstone, United Kingdom Silverstone Full timeCOMMERCIAL TEAMOur Commercial department is full of go-getters, and we’re racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye view to work with...
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Hospitality Customer Service Manager
1 month ago
Silverstone, United Kingdom Silverstone Full timeJob Description COMMERCIAL TEAM Our Commercial department is full of go-getters, and we’re racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye...
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Hospitality Operations Manager
3 weeks ago
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Silverstone, United Kingdom Silverstone Full timeCOMMERCIAL TEAMOur Commercial department is full of go-getters, and we’re racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye view to work with...
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Sales Executive
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