Silverstone Commercial Team Customer Service Director
3 weeks ago
As a Customer Service Director within our Commercial Team, you will play a crucial role in creating a positive and customer-centric environment within the team. You will demonstrate conviction in finding innovative approaches to solutions and be willing to go the extra mile to delight customers.
You will be responsible for performance monitoring against customer satisfaction, professional presentation, and service level targets. Key relationships will include the Hospitality Events Manager, Customer Service Manager, Ticketing Manager, Marketing, IT Support, Public Events, and the Customer Service team.
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Silverstone IT Services Technician
4 weeks ago
Silverstone, Northamptonshire, United Kingdom Silverstone Full timeSilverstone is seeking a highly motivated IT Services Technician to join our team. The ideal candidate will have experience working with Microsoft 365 Administration and computer hardware.Responsibilities:Support the IT department in delivering IT servicesConfigure and install hardware and software for usersManage helpdesk tickets and escalate issues to...
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Silverstone Operations Director
3 weeks ago
Silverstone, United Kingdom Silverstone Full timeSilverstone Career OpportunityAs a Senior Event Operations Manager at Silverstone, you will be responsible for developing and implementing strategies for large-scale movement of crowds during the Formula 1 British Grand Prix. Your expertise will be essential in creating comprehensive crowd management plans and detailed specific operational plans.About the...
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Customer Service Team Lead
3 weeks ago
Silverstone, United Kingdom Silverstone Full timeJob OverviewAt Silverstone, we are committed to delivering exceptional customer experiences across all our commercial operations. We are currently seeking a highly skilled Customer Service Team Lead to join our dynamic team.The successful candidate will be responsible for providing high-level support to customers and clients, ensuring that all interactions...
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Silverstone, United Kingdom Silverstone Full timeJoin Our TeamThe Director of Hospitality and Commercial Development will play a key role in driving revenue growth and enhancing the overall visitor experience at Silverstone. This leadership position requires a strategic thinker with a passion for innovation and customer satisfaction.Key responsibilities include:Developing and implementing a commercial...
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Silverstone Campsite Logistics Manager
3 weeks ago
Silverstone, United Kingdom Silverstone Full timeSilverstone Job Overview:We are a leading events venue and motorsport circuit, hosting some of the biggest events in the UK, including the Formula 1 British Grand Prix. Our team is dedicated to delivering exceptional experiences for our customers and stakeholders. We are now seeking a highly skilled and motivated individual to join our team as the British...
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Food and Beverage Director
2 months ago
Silverstone, United Kingdom Silverstone Full timeRole OverviewAs our new Food & Beverage Director, you’ll craft and execute Silverstone’s long-term multi-faceted food and beverage strategy. This role plays a key part within our Director Leadership Team, working in collaboration to drive Silverstone’s growth and strategic vision.As the Food & Beverage Director, you will be accountable for the entire...
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Commercial Team Manager
3 weeks ago
Silverstone, United Kingdom Silverstone Full timeRole OverviewWe are seeking a highly skilled Commercial Team Manager to join our team at Silverstone. As a key member of our Commercial department, you will play a vital role in driving commercial sales, forming strategic partnerships, and evolving our customer experience.
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Food and Beverage Director
2 months ago
Silverstone, United Kingdom Silverstone Full timeRole OverviewAs our new Food & Beverage Director, you’ll craft and execute Silverstone’s long-term multi-faceted food and beverage strategy. This role plays a key part within our Director Leadership Team, working in collaboration to drive Silverstone’s growth and strategic vision.As the Food & Beverage Director, you will be accountable for the entire...
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Food and Beverage Director
2 months ago
Silverstone, United Kingdom Silverstone Full timeJob Description Role Overview As our new Food & Beverage Director, you’ll craft and execute Silverstone’s long-term multi-faceted food and beverage strategy. This role plays a key part within our Director Leadership Team, working in collaboration to drive Silverstone’s growth and strategic vision. As the Food & Beverage Director, you will be...
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Customer Service Team Lead
3 weeks ago
Silverstone, United Kingdom Silverstone Full time**Job Title:** Customer Service Team LeadWe are seeking an experienced Customer Service Team Lead to join our Commercial Team at Silverstone. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring seamless hospitality operations.**Key Responsibilities:**Manage day-to-day hospitality enquiries and resolve...
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Director of Food and Beverage Excellence
3 weeks ago
Silverstone, United Kingdom Silverstone Full timeDirector of Food and Beverage ExcellenceSilverstone is looking for a seasoned Director of Food and Beverage Excellence to drive our culinary vision forward.You will lead on all matters relating to catering at Silverstone, including concessions and public catering, hospitality & VIP, conference and banqueting, retail catering, and Escapade. Our goal is to...
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Customer Service Excellence Manager
3 weeks ago
Silverstone, United Kingdom Silverstone Full timeSilverstone Career OpportunityA challenging role for a skilled customer service professional is available at Silverstone. The ideal candidate will have at least three years of experience in customer service administration and excellent communication skills. They should be able to lead by example and set standards of behaviour and positive attitude.The salary...
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Commercial Sales Director
7 days ago
Silverstone, United Kingdom Silverstone Full timeAbout the RoleSilverstone is looking for a Commercial Sales Director - Motorsport Events to lead our commercial sales efforts and drive revenue growth through innovative sales strategies.This is an excellent opportunity for a motivated and experienced sales professional to join our team and make a significant impact on our business.Key...
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Food and Beverage Director
1 month ago
Silverstone, UK, Towcester, United Kingdom Silverstone Full timeRole OverviewAs our new Food & Beverage Director, you’ll craft and execute Silverstone’s long-term multi-faceted food and beverage strategy. This role plays a key part within our Director Leadership Team, working in collaboration to drive Silverstone’s growth and strategic vision.As the Food & Beverage Director, you will be accountable for the entire...
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Customer Service Operations Manager
3 weeks ago
Silverstone, United Kingdom Silverstone Full timeJob OverviewSilverstone is driving growth and sustainability through strategic partnerships, customer experience evolution, and diversification. The Commercial Team is at the forefront of this journey, delivering exceptional service to all customers and clients.Key Responsibilities:Manage day-to-day hospitality inquiries to ensure seamless customer...
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Technical Support Engineer
4 weeks ago
Silverstone, Northamptonshire, United Kingdom Silverstone Full timeWe are looking for a highly skilled Technical Support Engineer to join our IT team at Silverstone. The ideal candidate will have experience working with Help Desk ticketing software and MS Desktop Operating Systems.Key Responsibilities:Respond to first and second line support callsLog and manage helpdesk ticketsInstall and configure hardware and softwareBe...
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Commercial Customer Relations Specialist
3 weeks ago
Silverstone, United Kingdom Silverstone Full timeHospitality Customer Service Manager Job DescriptionWe are seeking a highly skilled customer service professional to join our team at Silverstone. The ideal candidate will have excellent communication skills and be able to lead by example. They should have at least three years of experience in customer service administration and be proficient in using...
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Hospitality Services Director
4 weeks ago
Silverstone, United Kingdom Silverstone Full timeJob TitleHospitality Services Director at Escapade SilverstoneAbout the OpportunityJoin our team as a Hospitality Services Director, where you'll play a vital role in creating unforgettable experiences for our guests. Our grill-driven restaurant serves international dishes with a British twist.We're seeking a seasoned professional to lead daily operations,...
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Senior Food and Beverage Strategist
3 weeks ago
Silverstone, United Kingdom Silverstone Full timeJob OverviewSilverstone seeks a highly skilled Food and Beverage Director to lead the development and execution of our long-term F&B strategy. This role plays a crucial part in driving Silverstone's growth and strategic vision.F&B Operations OverviewThe successful candidate will oversee the entire F&B proposition across Silverstone Circuit, including...
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Silverstone, United Kingdom Silverstone Full timeAbout the RoleWe are looking for an experienced Hospitality Sales and Customer Experience Manager to join our Commercial Team at Silverstone. As a key member of our team, you will be responsible for managing day-to-day hospitality enquiries, organising your workload proactively, and ensuring that all operational systems are up-to-date.You will provide...