Silverstone Commercial Team Customer Service Director

3 weeks ago


Silverstone, United Kingdom Silverstone Full time
Silverstone Commercial Team Job Description

As a Customer Service Director within our Commercial Team, you will play a crucial role in creating a positive and customer-centric environment within the team. You will demonstrate conviction in finding innovative approaches to solutions and be willing to go the extra mile to delight customers.

You will be responsible for performance monitoring against customer satisfaction, professional presentation, and service level targets. Key relationships will include the Hospitality Events Manager, Customer Service Manager, Ticketing Manager, Marketing, IT Support, Public Events, and the Customer Service team.



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