Customer Service Team Lead

3 weeks ago


Silverstone, United Kingdom Silverstone Full time

**Job Title:** Customer Service Team Lead

We are seeking an experienced Customer Service Team Lead to join our Commercial Team at Silverstone. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring seamless hospitality operations.

**Key Responsibilities:**

  • Manage day-to-day hospitality enquiries and resolve customer complaints efficiently
  • Proactively organise workload and maintain operational systems up-to-date
  • Communicate effectively with the wider team to enhance sales and customer satisfaction

**Required Skills and Qualifications:**

  • At least three years of experience in customer service administration
  • Excellent leadership and customer service skills
  • Ability to lead by example and motivate the team to achieve sales targets

**Salary:** £35,000 - £45,000 per annum

**Benefits:**

  • A competitive salary package
  • Opportunities for career growth and development
  • A fun and dynamic work environment


  • Silverstone, United Kingdom Silverstone Full time

    Job OverviewAt Silverstone, we are committed to delivering exceptional customer experiences across all our commercial operations. We are currently seeking a highly skilled Customer Service Team Lead to join our dynamic team.The successful candidate will be responsible for providing high-level support to customers and clients, ensuring that all interactions...


  • Silverstone, United Kingdom Aston Martin F1 Team Full time

    Embark on a journey with the Aston Martin Aramco Formula One Team, shaping history at our cutting-edge campus in Northamptonshire. Combining heritage with innovation, we bring fresh energy to the sport, driven by a commitment to challenge the status quo and dominate the track.About the RoleWe are seeking a highly skilled Front of House Assistant to join our...

  • R&D Team Lead

    1 week ago


    Silverstone, United Kingdom Aston Martin F1 Team Full time

    Join the Aston Martin F1 Team as a R&D Team LeadWe are seeking a highly skilled and experienced individual to join our team as a R&D Team Lead. As part of our high-performing team, you will be responsible for supervising the daily operation of the workshop and ensuring the safe operation of test rigs.With a competitive salary of £65,000 - £80,000 per...


  • Silverstone, United Kingdom Silverstone Full time

    Silverstone Commercial Team Job DescriptionAs a Customer Service Director within our Commercial Team, you will play a crucial role in creating a positive and customer-centric environment within the team. You will demonstrate conviction in finding innovative approaches to solutions and be willing to go the extra mile to delight customers.You will be...


  • Silverstone, United Kingdom Silverstone Full time

    Silverstone Career OpportunityA challenging role for a skilled customer service professional is available at Silverstone. The ideal candidate will have at least three years of experience in customer service administration and excellent communication skills. They should be able to lead by example and set standards of behaviour and positive attitude.The salary...


  • Silverstone, United Kingdom Aston Martin F1 Team Full time

    Job SummaryThe Talent Operations Excellence Lead will be responsible for leading a small team to deliver core HR operational services, including employee lifecycle management, compliance, benefits, and HR systems optimisation. They will partner with stakeholders, including senior leaders, to address operational requirements and deliver high-quality HR...


  • Silverstone, United Kingdom Compass Group Full time

    We"re looking for a Customer Services Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a full time basis, contracted to 40 hours per week. You"ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Customer...


  • Silverstone, United Kingdom Silverstone Full time

    COMMERCIAL TEAMOur Commercial department is full of go-getters, and we’re racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye view to work with...


  • Silverstone, United Kingdom Silverstone Full time

    COMMERCIAL TEAMOur Commercial department is full of go-getters, and we’re racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye view to work with...


  • Silverstone, United Kingdom Silverstone Full time

    Job Description COMMERCIAL TEAM Our Commercial department is full of go-getters, and we’re racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye...


  • Silverstone, United Kingdom Aston Martin F1 Team Full time

    Role SummaryThe Aston Martin Aramco Formula One Team is looking for a motivated and organized individual to fill the position of Front of House Assistant.In this role, you will be responsible for managing front-of-house operations, providing exceptional guest experiences, and supporting events.You will work closely with our Front of House team to ensure...


  • Silverstone, United Kingdom Silverstone Full time

    Job OverviewSilverstone is driving growth and sustainability through strategic partnerships, customer experience evolution, and diversification. The Commercial Team is at the forefront of this journey, delivering exceptional service to all customers and clients.Key Responsibilities:Manage day-to-day hospitality inquiries to ensure seamless customer...


  • Silverstone, United Kingdom Silverstone Full time

    Job DescriptionThe Hospitality Service Operations Lead will be responsible for ensuring a high level of service is provided to all customers and clients. This includes managing day-to-day hospitality enquiries, organising workload proactively, and maintaining operational systems.


  • Silverstone, United Kingdom Aston Martin F1 Team Full time

    Salary: £60,000 - £80,000 per annum, depending on experience. A competitive bonus scheme, private healthcare, pension plan, life assurance, and other benefits are also included.Job DescriptionWe seek an exceptional Test Rig Supervisor to join our R&D team in Northamptonshire. As a key member of our high-performing team, you will be responsible for...


  • Silverstone, United Kingdom Aston Martin F1 Team Full time

    Job DescriptionAston Martin Aramco F1 is looking for a highly skilled Partnership Development Lead to join our commercial team. The successful candidate will be responsible for developing and executing partnership strategies to drive revenue growth and enhance our commercial presence.About the CompanyAston Martin Aramco F1 is a leading Formula 1 racing team...


  • Silverstone, United Kingdom Prospect Personnel Full time

    Fantastic opportunity to join this thriving business who are the heart and soul of motorsport in their Customer Services Team. This is an exciting role where no two days are the same. You will be offered on-going training, a fantastic starting salary, extensive company benefits and opportunities to progress your career as well as hybrid working - on average...


  • Silverstone, United Kingdom Aston Martin F1 Team Full time

    Job OverviewA competitive salary of £70,000 - £90,000 per annum is offered for this exciting role as a Digital Transformation Lead at Aston Martin F1 Team. The successful candidate will be responsible for overseeing the development and execution of digital platforms and marketing automation tools to create engaging experiences for fans.Key...


  • Silverstone, United Kingdom Aston Martin F1 Team Full time

    Job Overview:Aston Martin Aramco Formula One Team is seeking an Organizational Performance Lead to join our team in Silverstone, Northamptonshire. This role will involve creating and shaping a learning culture and programme for early careers, professional development, leadership, and talent programmes across the whole business.The successful candidate will...


  • Silverstone, United Kingdom Aston Martin F1 Team Full time

    Job Description We have a new opportunity to be part of the Race Team Operations team in the role of Race Team Operations Administrator . In this role you will be required to: Assisting with the sea, air, and road freight operations, including preparation of required customs documents, invoices, Dangerous Goods and liaising with suppliers as required....


  • Silverstone, United Kingdom Aston Martin F1 Team Full time

    We have a new opportunity to be part of the Race Team Operations team in the role of Race Team Operations Administrator.In this role you will be required to:Assisting with the sea, air, and road freight operations, including preparation of required customs documents, invoices, Dangerous Goods and liaising with suppliers as required. Within the timeframe...