Customer Service Team Lead
3 weeks ago
**Job Title:** Customer Service Team Lead
We are seeking an experienced Customer Service Team Lead to join our Commercial Team at Silverstone. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring seamless hospitality operations.
**Key Responsibilities:**
- Manage day-to-day hospitality enquiries and resolve customer complaints efficiently
- Proactively organise workload and maintain operational systems up-to-date
- Communicate effectively with the wider team to enhance sales and customer satisfaction
**Required Skills and Qualifications:**
- At least three years of experience in customer service administration
- Excellent leadership and customer service skills
- Ability to lead by example and motivate the team to achieve sales targets
**Salary:** £35,000 - £45,000 per annum
**Benefits:**
- A competitive salary package
- Opportunities for career growth and development
- A fun and dynamic work environment
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