Hospitality Sales and Customer Experience Manager

3 days ago


Silverstone, United Kingdom Silverstone Full time
About the Role

We are looking for an experienced Hospitality Sales and Customer Experience Manager to join our Commercial Team at Silverstone. As a key member of our team, you will be responsible for managing day-to-day hospitality enquiries, organising your workload proactively, and ensuring that all operational systems are up-to-date.

You will provide regular communication with the wider team, identify opportunities to capitalise on bookings and maintain strong relationships with customers. Additionally, you will provide accurate product and service information, handle customer complaints, and complete monthly service graphs.



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