Sales Executive
3 weeks ago
Job Purpose:
To drive revenue growth and client satisfaction by effectively selling corporate hospitality packages and premium race-day experiences at Silverstone.
Key Responsibilities:
- Proactively generate leads and close sales for corporate hospitality packages and premium race-day experiences.
- Meet and exceed individual and team sales targets through consistent outreach and effective sales strategies.
- Upsell and cross-sell available products to maximize revenue potential, tailoring packages to client needs.
Client Relationship Management:
- Develop and maintain strong relationships with clients, ensuring high levels of satisfaction and repeat business.
- Manage key accounts and build long-term partnerships, acting as the primary point of contact for corporate and private clients.
- Regularly communicate with clients to understand their event objectives, preferences, and feedback.
Event Coordination Support:
- Liaise with internal teams to ensure smooth delivery of hospitality services.
- Coordinate event logistics and details with clients prior to passing onto the delivery team.
- Attend events to oversee hospitality services, providing hands-on support to clients.
Market Research & Lead Generation:
- Conduct research to identify potential markets and new business opportunities within the hospitality and events industry.
- Keep up-to-date with market trends and competitor offerings, recommending adjustments to Silverstone's hospitality packages.
Reporting & Administration:
- Maintain accurate records of sales activities, client interactions, and contract management in CRM systems.
- Prepare sales reports and forecasts for management, tracking progress toward targets.
- Assist with invoicing and contract negotiations where necessary.
Collaboration with Marketing:
Work closely with the marketing team to develop sales campaigns, promotions, and strategies to attract new clients.
Performance Responsibilities:
Performance will be monitored against the following:
Objectives set through the Personal Development Review (PDR) process.
Knowledge, Skills and Qualifications:
- 3+ years in hospitality/event sales, preferably in a high-profile venue.
- Experience in corporate hospitality sales or managing VIP experiences.
Sustainability:
Silverstone is committed to sustainability, with a goal of becoming zero-carbon. We're dedicated to reducing our environmental impact and creating a better future for our team, fans, and the world.
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