Hospitality Ticketing Operations Coordinator

5 days ago


Silverstone, United Kingdom Silverstone Full time
Silverstone Job Title: Hospitality Ticketing Operations Coordinator

Estimated salary: $55,000 - $75,000 per year.

Job Description:

This is a challenging and rewarding role that requires strong organizational and technical skills. As a Hospitality Ticketing Operations Coordinator, you will play a critical role in supporting the delivery of hospitality ticketing projects.

You will work closely with our Senior Ticketing Manager and Head of Revenue to ensure seamless execution of ticketing operations, data management, and reporting.

Key Responsibilities:
  1. Action processes related to hospitality ticket orders, including managing bookings, table allocations, ticket distribution, and invoicing.
  2. Support data management and reporting: Assist in managing ticketing data and preparing accurate sales and inventory reports.
  3. Learn and develop advanced use of the hospitality ticketing system to maximize technology use, minimize manual processes, improve stakeholder experience, and increase project efficiency.
  4. Support the fulfillment of physical package items shipped to guests, such as parking passes and event lanyards.
  5. Act as a key liaison for hospitality ticketing matters, ensuring clear communication and collaboration between internal teams and external partners.
  6. Operational delivery: support event ticketing operations, operate as the key hospitality contact during events, and resolve stakeholder ticketing issues.
  7. Utilize experience and understanding of the hospitality marketplace to take ownership of tasks, problem-solve, and improve processes.
Performance Responsibilities:

Performance will be monitored against the following:

Key Relationships:
  1. Head of Revenue
  2. Senior Ticketing Manager
  3. Head of Hospitality
  4. Finance


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