Ticketing Project Specialist

6 days ago


Silverstone, United Kingdom Silverstone Full time
Silverstone Job Title: Event Ticket Distribution Manager

Estimated salary: $50,000 - $70,000 per year.

Job Description:

We are seeking a highly skilled and experienced Event Ticket Distribution Manager to join our team at Silverstone. The successful candidate will be responsible for supporting the concept and delivery of all hospitality ticketing project elements.

The Event Ticket Distribution Manager will contribute to the development and implementation of an efficient ticket distribution process, optimal use of ticketing systems to manage inventory, accurate reporting, and successful operational execution.

Key Responsibilities:
  1. Action processes related to hospitality ticket orders, including managing bookings, table allocations, ticket distribution, and invoicing.
  2. Support data management and reporting: Assist in managing ticketing data and preparing accurate sales and inventory reports.
  3. Learn and develop advanced use of the hospitality ticketing system to maximize technology use, minimize manual processes, improve stakeholder experience, and increase project efficiency.
  4. Support the fulfillment of physical package items shipped to guests, such as parking passes and event lanyards.
  5. Act as a key liaison for hospitality ticketing matters, ensuring clear communication and collaboration between internal teams and external partners.
  6. Operational delivery: support event ticketing operations, operate as the key hospitality contact during events, and resolve stakeholder ticketing issues.
  7. Utilize experience and understanding of the hospitality marketplace to take ownership of tasks, problem-solve, and improve processes.
Performance Responsibilities:

Performance will be monitored against the following:

Key Relationships:
  1. Head of Revenue
  2. Senior Ticketing Manager
  3. Head of Hospitality
  4. Finance


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