Customer Experience Associate

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Asda Stores Ltd Full time

**About Asda Stores Ltd

We're a leading UK supermarket, committed to delivering excellent customer service and providing a wide range of products. Our stores operate 24/7, offering flexible working opportunities for those who want to balance their lifestyle with work.

Job Summary

We're seeking a Service Colleague to join our team in Edinburgh. This role involves working across various departments, including checkout, food preparation, and replenishing stock. As a Service Colleague, you'll play a vital role in ensuring the efficient running of our store and providing an exceptional shopping experience for our customers.

Key Responsibilities

  • Work collaboratively with colleagues to achieve sales targets and deliver a great online shopping experience
  • Provide excellent customer service, assisting customers with queries and resolving issues promptly
  • Learn new skills across different departments, including food preparation and replenishing stock
  • Be flexible with your work pattern, including late and weekend shifts

What You'll Need

To succeed in this role, you'll need to be naturally friendly, enthusiastic, and eager to learn. You should have an ability to work well under pressure, prioritizing tasks effectively to meet deadlines. As a Service Colleague, you'll be required to wear a uniform and maintain a high standard of personal presentation.

Your Benefits

In addition to a competitive salary, you'll enjoy various benefits, including:

  • A pension scheme
  • 10% discount on Asda shopping
  • Incentive schemes
  • Discounts across a range of services and activities

Estimated Salary: £14,580 per annum



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