Head Reservation Management Position

5 days ago


London, Greater London, United Kingdom Hawksmoor Full time
Job Title: Restaurant Reservations Service Manager

We are looking for a skilled professional to manage our restaurant's reservation operations.


Job Description

The successful candidate will be responsible for managing a team of reservationists, ensuring excellent customer service, and maintaining accurate records.


Key Responsibilities
  • Manage a team of reservationists to deliver exceptional customer service.
  • Develop and implement effective reservation procedures to maximize efficiency.
  • Maintain accurate records and reports related to reservations.
  • Provide training and coaching to ensure team members meet performance standards.

Requirements
  • Proven experience in restaurant reservations or a similar field.
  • Excellent communication and leadership skills.
  • Ability to work under pressure and manage multiple tasks.

Salary and Benefits

£35,000 - £45,000 per annum, plus benefits including Tronc paid for every hour worked, free meals, and 28 days' holiday.



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