Hawksmoor Reservations Service Manager

5 days ago


London, Greater London, United Kingdom Hawksmoor Full time
About Hawksmoor

Hawksmoor is a renowned restaurant group committed to delivering exceptional dining experiences. Our team is passionate about providing world-class service, using high-quality ingredients, and creating memorable moments for our guests.


Reservations Service Manager Job Summary

We are seeking an experienced Reservations Service Manager to lead our reservations team, ensuring seamless booking processes and delivering outstanding customer service.


Responsibilities
  • Lead and develop a team of reservationists to achieve exceptional results.
  • Implement efficient reservation procedures to optimize guest satisfaction and staff productivity.
  • Collaborate with other departments to ensure smooth operations and maintain high standards.
  • Foster a positive and inclusive team culture.

Requirements
  • Strong leadership and communication skills.
  • Experience in restaurant reservations or a similar field.
  • Ability to work under pressure and adapt to changing circumstances.

Salary and Benefits

£38,000 - £48,000 per annum, plus benefits including a refer-a-friend bonus, Tronc paid for every hour worked, and exclusive savings on travel and shopping.



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