Medical Receptionist

21 hours ago


South Shields, South Tyneside, United Kingdom NHS Full time

Are you passionate about delivering exceptional patient care and support? We are seeking a highly organized and skilled Medical Receptionist to join our team at West View Surgery, located in the heart of South Shields.

About the Role

This is an exciting opportunity to work as part of a small, friendly, and flexible team providing excellent working conditions. As a Medical Receptionist, you will be the first point of contact for patients, handling phone calls, managing referrals, and processing clinical documentation.

Key Responsibilities
  • Provide front-of-house reception cover, ensuring a warm welcome for patients and visitors.
  • Liaise with external agencies, hospitals, and community services to process referrals efficiently.
  • Scanning and attaching patient-related documents to healthcare records.
  • Data entry into patient healthcare records as necessary.
  • Answering incoming phone calls, transferring calls, or dealing with caller's requests appropriately.
Requirements
  • GCSE Mathematics & English (C or above)
  • NVQ Level 2 in Health and Social Care or Business Administration
  • Experience of working in a GP surgery and using EMIS Web
  • Clear, polite telephone manner and effective time management skills

We offer a competitive salary of £25,000 per annum, making this an attractive opportunity for those looking to start their career in healthcare.

Salary: £25,000



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